Sales Engineer (Mexico) (Guadalajara)

Position Overview

Reporting to the Managing Director, Americas, the Sales Engineer drives technical sales across Mexico, specializing in the advanced Axxon Mycronic line of dispense and conformal coating systems essential for electronics manufacturing. This pivotal role works with customers to provide dispensing and coating solutions for their complex projects. The Sales Engineer engages directly with customers through expert project discussions, solution development, and comprehensive quoting. Confident presentation is essential for delivering compelling project reviews conducted both in‑person and via online video. The role embraces an expansive mindset, actively exploring new markets, emerging technologies, and diverse cultures to identify growth opportunities.

Key Responsibilities

• Identifies sales opportunities to increase growth and market share expansion for the Axxon Mycronic line across Mexico;
• Achieves specific growth targets and strategically penetrates new accounts, even those dominated by existing competition;
• Cultivates and expands comprehensive product awareness and technical proficiency to customers in the region;
• Continuously identifies and champions opportunities for strategic product line expansion and market diversification;
• Maintains and presents a robust pipeline of sales projects in close collaboration with independent sales representatives and local colleagues;
• Serves as the primary technical communication conduit, skillfully navigating and managing critical interactions between customers, internal engineering, and external support teams to resolve complex challenges;
• Leads comprehensive technical discussions with customers to deeply understand unique project requirements and define optimal solutions;
• Coordinates all aspects of project solution development, including meeting coordination, quotation processes from the main office, and conducting comprehensive proposal reviews to align solutions with client needs;
• Maintains consistent and proactive communication channels with sales teams for strategic project follow‑up, diligently gathering precise technical details essential for impactful presentations and accurate quotations;
• Communicates effectively across local and global teams as needed, navigating different time zones and cultural nuances to ensure seamless collaboration.

Experience and Qualifications

• Bachelor's degree (B.A.) in a technical or business field, or an equivalent combination of education and experience (minimum three years related experience and/or training) is required; a Bachelor's degree in Engineering or a related field is a plus;
• A minimum of 1 year of technical sales experience is required, including direct account and/or representative sales;
• Experience in the dispensing and/or conformal coating field is a requirement, with 3‑5 years of experience, including familiarity with competitive systems in dispensing, conformal coating, potting, and two‑part mixing;
• Demonstrated ability to comprehend complex technical and application information, distilling it into clear, understandable content for diverse audiences, including sales, management, and non‑expert end users;
• Excellent verbal and written communication skills for professional interaction with executives, managers, and subject matter experts;
• Ability to read and interpret technical manuals or documents containing specifications;
• Strong organizational skills, enabling priority setting and seeking assistance during critical, multi‑issue situations;
• Market understanding and strong business acumen;
• Proficiency with Microsoft Office (Outlook, Word, PowerPoint, Teams);
• Experience with complex high‑tech electronic, mechanical, or electro‑mechanical products;
• A proactive approach to exploring and expanding into new territories, companies, and technologies;
• A willingness to embrace challenges and pursue their associated rewards is beneficial;
• Fluency in English is a must and Mandarin is a plus;
• Valid passport required for travel between Mexico and the U.S.; other international business travel may be necessary.

Working Conditions & Physical Demands

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Standard office environment. Significant computer work should be expected.

Travel Requirements: Moderate domestic and international travel is expected, 50‑70%.

Equal Opportunity Employer

Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. For a company founded on passion, collaboration and outside‑the‑box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.