Collections Manager: Lead Recovery & Compliance

Genesis BPO LLC

Genesis Management is seeking an experienced Collections Manager to lead our collections operations as Director of Operations. You will coach a team in a fast-paced call center, drive performance, and ensure compliance with FDCPA/CFPB requirements.

The role oversees 3–6 specialists, with a focus on coaching, evaluations, and process improvements to meet recovery targets. This position offers market-competitive compensation with strong bonus opportunities.

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Vacante publicada el 1 día atrás

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