Head Of Retail Sales (Xico)

Overview

Company Overview Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.

Role

The LATAM Sales Manager is responsible for driving sales growth for Hamilton products across Brazil, Rest of South America (ROSA), and North Latin America (Mexico, Central America and Islands). This role leads regional sales execution through subsidiaries and distribution partners and reports to the Director of International Sales.

Responsibilities

• Lead and execute sales strategy for all Hamilton products across the LATAM region.
• Coordinate sales activities and projects spanning Robotics and Storage solutions.
• Develop and implement annual regional business plans and sales strategies to achieve revenue targets.
• Conduct annual business reviews and monitor performance against objectives.
• Set objectives and provide leadership, coaching, training, and performance management for direct and distributor sales teams, support and coach regional sales managers.
• Review sales opportunities and pipeline activity weekly using CRM systems (HubSpot).
• Develop dashboards, performance metrics, and management reports.
• Support hiring, onboarding, and headcount planning for the sales organization.
• Evaluate sales performance and recommend organizational improvements.
• Build and maintain executive-level customer relationships across the region.
• Support key projects, including quote review and customer negotiations.
• Coordinate technical resources and support project configuration reviews.
• Assess distributor performance.
• Partner with Product Management, Marketing, and Service teams to align regional initiatives.
• Provide monthly rolling forecasts to the Director of International Sales.

Qualifications

• Proven commitment to quality and customer-focused execution.
• Experience in both field-based and corporate sales environments.
• Valid driver's license, passport, and ability to travel as required.
• Bachelor's degree required; preference for Engineering or Life Sciences, advanced degree (MBA) a plus.
• Minimum 10 years of experience in life sciences, automation, or laboratory equipment sales.
• Demonstrated success leading sales teams & sales managers and managing distributors.
• Strong track record in capital equipment sales.
• Experience using CRM platforms (HubSpot, Salesforce, or equivalent).
• Advanced proficiency in Microsoft Office (Excel, Word, Power Point, Outlook).

EEO Statement

EEO - It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.