Procure-to-Pay (PTP) Leader
Human Quality
This role includes managing a high-performing team, driving process improvements, maintaining compliance, and fostering collaboration with internal and external stakeholders. The PTP Leader will also focus on achieving key performance indicators (KPIs), ensuring adherence to regulations, and leading initiatives for automation and efficiency.
Key Responsibilities:
Invoice Processing and Payments
- Lead management of end-to-end processing of PO, Non-PO, and other invoices, ensuring SLA adherence, accuracy, and efficiency.
- Ensure compliance with the ADTI payment calendar to avoid penalties or disruptions.
- Exercise sound judgment on invoice approval and routing in alignment with the authority matrix and financial guidelines.
- Act as the primary escalation point for clarifications, resolving discrepancies with purchasers, requisitioners, and vendors.
Accounts Payable Management
- Ensure timely reconciliation and accurate reporting of all AP accounts, maintaining financial integrity and reliability.
- Lead AP month-end closing processes by identifying and accounting for un-booked expenses to ensure completeness.
- Address client and auditor inquiries promptly, delivering resolutions to maintain stakeholder confidence.
- Monitor and resolved unreconciled transactions, implementing plans to streamline workflows and prevent recurring issues.
Compliance and Controls
- Ensure compliance with Segregation of Duties (SOD) standards, controls functions, and tax requirements.
- Prepare and maintain comprehensive PTP audit materials for secure and organized storage during internal and external audits.
- Monitored internal PTP control measures, identifying and addressing vulnerabilities to strengthen operational risk management.
Team Leadership and Performance Management
- Lead and mentor the Accounts Payable team, fostering a high-performance culture focused on accuracy, efficiency, and continuous improvement.
- Analyze productivity metrics, monitor outputs, and implemented targeted training and process enhancements to meet SLAs.
- Provide hands-on leadership, coaching, and support for complex transactions, encouraging professional growth.
- Maintain detailed process documentation and desktop procedures to ensure operational consistency and knowledge retention.
Reporting and Continuous Improvement
- Develop and manage processes to monitor and report payables-related KPIs, ensuring transparency for stakeholders.
- Enforce adherence to reporting calendars to deliver timely, accurate, and actionable insights.
- Lead PTP process improvement initiatives, optimizing workflows, automating routine reports, and reducing manual errors to enhance operational excellence.
Collaboration and Stakeholder Engagement:
- Build and maintain strong working relationships with internal stakeholders, facilitating swift resolution of operational challenges and seamless execution of payables processes.
- Collaborate with leadership to develop and deliver operational performance insights, contributing to strategic decision-making and long-term planning.
Qualifications and Experience:
- 10+ years in P2P processes, procurement, or accounts payable operations.
- 5+ years in a leadership role overseeing shared services or centralized P2P operations.
- Proven ability to lead cross-functional teams across multiple geographies.
- Experience in designing and implementing shared service models or transformations.
- Strong strategic thinking and change management skills.
Skills and Competencies:
- Deep understanding of the procure-to-pay lifecycle, including sourcing, procurement, invoicing, payments, and vendor management.
- Proven experience in managing and scaling shared services operations with a focus on cost efficiency, standardization, and process optimization.
- Strong ability to define, track, and analyze key performance indicators (KPIs) to measure efficiency, accuracy, and timeliness.
- Demonstrate success in managing, mentoring, and developing diverse teams in a results-driven environment.
- Ability to handle escalations and foster collaboration across multiple teams and regions.
- Skilled at working with procurement, finance, IT, and other stakeholders to align objectives and drive results.
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