Sales Retail Executive (Nezahualcóyotl)

Sales Director

Overview

The Sales Director is a High‑impact, revenue-focused leader responsible for identifying, prospecting and closing new large-scale business opportunities within the SaaS, BPO and Contact Center verticals. Reporting to the VP of Sales, this role is a pure "Hunter".

The Sales Director must navigate complex sales cycles, build a robust pipeline from scratch, and orchestrate internal resources to deliver disruptive value propositions that challenge the status quo.

Key Responsibilities

• Proactively identify, prospect and engage with C-Level decision – makers in target verticals (BFSI, Healtcare, Retail, Travel and Hospitality, Technology).
• Manage the full sales cycle ownership process from initial cold outreach and discovery to contract negotiation and final closing.
• Execute strategic territory plans to displace competitors by highlighting the unique advantages of our integrated solutions, services and BPO model.
• Represent the company at industry events, executive forums, and high-level networking circles to generate inbound interest and brand authority.
• Partner with the Solution Consultant Director to architect "challenger" proposals that combine technology and labor to solve specific client business outcomes.
• Conduct high-stakes presentations and negotiations, demostrating a deep understanding of the prospect’s P&L; and operational challenges.
• Maintain meticulous records in the CRM (Salesforce/HubSpot), proving the VP of Sales with accurate weekly, monthly and quarterly revenue forecasts.
• Collaborate with Finance and Operations to ensure every new deal meets margin requirements and is operationally viable for long-term sucess.

Education and Specific Training

• Bachelor’s degree in computer science, industrial Engineering or Business. An MBA or Master’s in Sales or Tech Management is highly preferred.

Work Experience

• 10+ years of high-ticket sales experience (Enterprice Sales), with al least 5 years specifically in SaaS, BPO or Contact Center Outsourcing.
• Proven "Over-achiever" status (consistent 100%+ quota attainment) with experience closing deals in th $500k-$5m+ range.
• Established network of C-Level contacts in key industries.