Global Cx Ops Sr. Manager: Lead Voc & Process Improvement (Xico)
Link-Worldwide
DiDi Global in Mexico City is seeking a CX Operations Sr Manager responsible for developing and executing customer experience strategies that enhance customer satisfaction.
You will manage cross‑functional teams and lead initiatives to improve customer experience.
The ideal candidate has at least 8 years of experience in customer service or business development, strong leadership skills, and fluency in English.
This role supports a dynamic and inclusive work culture.
#J-18808-LjbffrVacante publicada el 1 día atrás
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