Crusher Liner Solutions Specialist (Mexico & Ca) (Monterrey)

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement. We need your skills, curiosity and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.

Job scope

The Regional Solution Specialist will be responsible for the crusher liner service line, identify business opportunities, generate leads and foster client relationships to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise for the service/product line.

Responsibilities

• Manage the customers and their consumable throughout the product life cycle
• Assess customer needs and recommend the most suitable products/solutions
• Identify and develop new business in the region
• Provide feedback into the business regarding customer needs and market intelligence
• Maintain opportunities in the CRM system
• Monitor industry for updates and changes in the product landscape
• Perform health checks on customer sites, review data and present feedback
• Work closely with product line, engineering and sales teams across FLS
• Support the development of specific marketing documents to highlight solutions’ primary benefits
• Be self‑driven and able to work with minimum supervision
• Support the proposal department on complex solutions

What you bring

• College degree or equivalent experience
• Minimum ten years of experience within the mining/industrial industry; specific experience with heavy industrial products and/or systems is a plus
• Minimum two years of experience with consumable products
• Mechanical background, able to read and understand mechanical drawings
• Good written and spoken communication skills
• Deep product and competitor knowledge to develop effective sales strategies and objection‑handling techniques
• Capable of communicating complex concepts to customers in simple terms
• Able to travel up to 75%, domestically and internationally
• Physically able to climb onto structures and stairs in industrial plants and mines

What we offer

• Competitive benefit package including life and health insurance options (Seguro de Gastos Médicos Mayores y Menores)
• Time to recharge through vacation days and holidays
• Benefits according to the location of the position
• An equal opportunity employer committed to creating a diverse and inclusive workplace
• A general network of supportive colleagues and growth opportunities