Courtesy Clerk (Veracruz)

Overview

Join to apply for the Courtesy Clerk role at Brookshire Grocery Company. At Brookshire Grocery Company (BGC), we’re about building a community where you can thrive. Based in Tyler, Texas, BGC operates over 215+ stores across Texas, Louisiana, Arkansas, and Oklahoma with five banners: Brookshire’s Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire’s, and Reasor’s. We’re dedicated to creating a workplace where you matter, your contributions are celebrated, and your future is unlimited. Whether you’re starting your career or leveling up, you’ll find a supportive team, growth opportunities, and a chance to make an impact.

Benefits

• Comprehensive medical, vision, dental, and prescription coverage.
• Paid time off to relax, recharge, and enjoy life.
• 401(k) plan with company contributions.
• Exclusive employee discounts.
• Scholarships and educational support.
• Access to a 205-acre outdoor recreation area for unwinding and fun.

Job Summary

Maintains acceptable store conditions according to Company standards. Engages with customers, bags and transports groceries, locates products and conducts price verifications. Performs various customer service duties while maintaining a safe and sanitary shopping environment.

Essential Duties And Responsibilities

• Ensures groceries are bagged properly by grouping like items, limiting bag weight, preventing cross‑contamination, and ensuring customer receipt of all purchased items.
• Collects shopping carts and stores them in the cart corral.
• Keeps the parking lot free of trash and debris; communicates any incidents or concerns to management.
• Ensures front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable.
• Promotes product sales through active customer engagement.
• Takes precautions when handling objects to avoid damage to products or property.
• Follows Company guidelines by cleaning breakrooms/restrooms and facing products to maintain store conditions.
• Maintains a friendly, customer-service-oriented attitude by greeting customers, answering questions, and bagging and transporting groceries into customers’ vehicles.
• Maintains a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures and policies.

Knowledge, Skills, And Abilities

• Ability to remain courteous with customers at all times.
• Ability to communicate effectively (written and verbal) with customers and partners.
• Ability to multi-task and work in a fast‑paced environment.
• Ability to work adaptable schedules including nights, weekends and holidays.
• Awareness of potential hazards and ability to remedy or place appropriate warning signs or devices around hazards promptly.
• Ability to report hazards that cannot be immediately remedied to a supervisor.

Education, Experience And Qualifications

Typically involves on-the-job training. Minimum of 16 years of age required. Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Continuously required to talk and hear.
• Frequently required to use hands for reaching, touching or handling.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Frequently required to bend, kneel or squat.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Attendance at work is required.

Work Context And Environment

• Work is generally performed in a retail store.
• Frequently exposed to outside temperatures and weather.
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.

Equal Opportunity Statement

Brookshire Grocery Company strives to provide a safe, drug- and alcohol-free environment and is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information or military status and any other trait protected by law.