Project Manager

We are seeking a highly organised, driven, and solutions-focused Project Manager to join our Operations team. This is an exciting opportunity for a professional who thrives in a fast-paced environment and is passionate about delivering projects that create meaningful business impact.

As a key member of the Projects team, you will be responsible for managing projects from initiation through to implementation and close-out, ensuring successful delivery within scope, budget, and timelines. You will collaborate with stakeholders across the business, drive process improvements, and contribute to the continuous enhancement of systems and operational efficiency. Please note that all applications and CVs must be submitted in English in order to be considered for this position, as English proficiency is a key requirement of the role.

Key Performance Outputs

Project Planning & Delivery

• Plan, coordinate, and manage projects from inception to completion.
  
• Ensure projects are delivered on time, within scope, and within budget.
  
• Monitor project progress, track milestones, and manage deadlines.
  
• Facilitate project meetings and communicate progress, risks, and dependencies to stakeholders.
  
• Gather, analyse, and document business requirements.
  

Stakeholder & Team Managemen t

• Build strong relationships with internal stakeholders and external service providers.
  
• Lead cross-functional project teams to achieve project objectives.
  
• Manage stakeholder expectations and ensure alignment throughout the project lifecycle.
  
• Coordinate resources, schedules, and project activities effectively.
  

Business Analysis & Process Improvement

• Analyse business processes and identify opportunities for improvement.
  

Translate business requirements into clear project documentation, including:

• Scope documents
  
• Process maps
  
• Workflow diagrams
  
• Test plans
  
• User Acceptance Testing (UAT) plans
  
• Evaluate systems and recommend enhancements that support business objectives.
  
• Drive process optimisation and continuous improvement initiatives.
  

Risk, Quality & Reporting

• Identify project risks and implement mitigation strategies.
  
• Maintain a strong quality focus across all project deliverables.
  
• Prepare and maintain project documentation, status reports, change logs, and dashboards.
  
• Provide regular project updates to management and stakeholders.
  

Requirements

Qualifications & Experience

• Relevant tertiary qualification in Business Administration, Project Management, or a related field.
  
• PMP, PRINCE2, or other recognised project management certification will be advantageous.
  
• Minimum 3–5 years' experience in a Project Management role.
  
• Demonstrated experience managing projects end-to-end.
  
• Strong understanding of project management methodologies, including Agile and Waterfall.
  
• Experience in process improvement, business analysis, or change management initiatives is advantageous.
  
• Experience working in a fast-paced operational, commercial, or services environment is preferred.
  

Skills & Competencies

• Strong business analysis and requirements-gathering capability.
  
• Excellent analytical, problem-solving, and critical-thinking skills.
  
• Ability to translate complex business requirements into practical solutions.
  
• Strong organisational skills with exceptional attention to detail.
  
• Excellent communication and stakeholder management skills.
  
• Effective time management and ability to manage multiple priorities simultaneously.
  
• Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook.
  
• Strong focus on systems optimisation and process improvement.
  

Personal Attributes

• Proactive and results-driven.
  
• Collaborative team player with strong relationship-building abilities.
  
• Adaptable and resilient in a dynamic environment.
  
• Professional, accountable, and focused on delivering quality outcomes.
  
• Customer and business focused with a continuous improvement mindset.
  

Why Join Us?

• You will have the opportunity to work across a diverse range of projects, collaborate with stakeholders across the business, and play a key role in driving operational excellence and business transformation.
  
• This role offers exposure to strategic initiatives and the opportunity to have a measurable impact on the organisation's success.
  

To ensure a fair and consistent assessment process, all applications and CVs must be submitted in English, in line with the requirements of this role.