Sr Manager, Mexico Custom Operations (Heroica Matamoros)

Company Description

About Us

Fortune Brands began its journey as a publicly traded company (NYSE: FBHS or “Fortune Brands Home & Security, Inc.”) in ****, as a successful spin‑off from Fortune Brands, Inc. Since then, we have grown organically and through acquisitions, and have delivered strong financial performance. We have also proven our resilience and execution excellence. We outperformed and expanded in our categories through the housing market recovery, and executed our strategies through general disruptions, while refining our portfolio for the future. On December 14, ****, we completed the separation of our Cabinets business, enabling us to pursue our unique and exciting path for accelerating growth and productivity. Today, we are a new company: Fortune Brands Innovations, Inc. (NYSE: FBIN). We are focused on driving our brand, innovation and channel leadership, and winning in supercharged categories.

Why work with us?

You will gain the flexibility to balance your life at every stage with Total Rewards that support your physical, emotional, and financial well‑being. We also support an inclusive and diverse culture where everyone is encouraged and empowered to be authentic, and where our differences and unique perspectives are a key strength.

Responsibilities

• Lead and manage customs operations across multiple sites in Mexico.
• Ensure compliance with IMMEX , USMCA , Annex24 , OEA , and other applicable customs regulations.
• Oversee accurate HTS classification and import/export procedures .
• Manage the reconciliation and duty drawback processes.
• Implement and optimize customs software solutions to support regulatory requirements.
• Collaborate closely with maquila operations teams to ensure operational efficiency and regulatory compliance.
• Maintain regular communication with U.S. corporate management to align customs operations with strategic goals.
• Support and oversee customs audits at both state and federal levels.
• Manage intra‑Mexico and LATAM shipments from a customs compliance perspective.
• Lead and mentor a team of customs professionals, ensuring continuous development and high performance.
• Stay abreast of industry developments and regulatory changes affecting customs operations.
• Travel within Mexico and to the U.S. as needed.

Qualifications

• 8+ years of experience in customs operations, with at least 5 years managing maquila operations.
• In‑depth knowledge of: HTS classification , Import/export processes , Reconciliation and duty drawback procedures , IMMEX, USMCA, Annex24, and OEA regulations .
• Proven experience complying with customs audits and working with government agencies.
• Familiarity with intra‑Mexico and LATAM shipping practices from a customs perspective.
• Experience implementing or using customs software programs (USMCA/GTM knowledge a plus).
• Understanding of maquila operations is essential.
• Customs brokerage license is a plus, but not required.
• Willingness and ability to travel within Mexico and to the U.S.
• Bilingual: English and Spanish fluency required

Skill Sets and Expertise

• Strong leadership and people management skills.
• Excellent communication and collaboration abilities.
• High attention to detail and strong analytical thinking.
• Comfortable working in a dynamic, fast‑paced environment.