Business Applications Engineer (QMS)

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served.

A Fortune 148 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.

About the role

Support and enhance a global Quality Management System (QMS) and related workflow platforms through system administration, configuration, development, testing, deployment, and user support. Partner with business stakeholders to translate requirements into scalable technical solutions, improve process efficiency, and drive platform modernization.

Principal Accountabilities

• Gather and analyze business requirements; design and implement workflow-based solutions.

• Configure workflows, forms, notifications, business rules, scripts, and reports.

• Develop, maintain, and troubleshoot scripts and system configurations.

• Perform system administration, including user access, site management, routing groups, and organizational structure updates.

• Support testing, validation, deployment, release management, and post-go-live monitoring.

• Identify and resolve system issues, configuration gaps, and process inefficiencies.

• Create technical documentation, design specifications, support procedures, and release notes.

Technical Skills & Experience:

• 3–5 years of experience in enterprise applications, workflow platforms, business systems analysis, or quality systems.

• Experience with Object-Oriented Programming (OOP) languages.

• Hands-on experience with workflow configuration, scripting, business rules, notifications, forms, and reporting.

• Knowledge of system testing, validation, deployment, and production support.

• Experience with systems integration, automation, and enterprise application support.

• Ability to translate business requirements into technical solutions and manage multiple concurrent projects.

• Fluent English is a must

• Preferred: Experience with QMS platforms and quality processes (CAPA, NCR, RMA, Audit, Training, Document Control).

Travel Requirements

• Limited travel, primarily for onboarding, workshops, major deployments, or team planning sessions.

• Estimated travel requirement: up to 10%

What's in It for You?

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• 30 days of Christmas bonus

• 40% vacation premium

• 12 vacation days plus 2 floating days, sick days and holidays

• Vision and Dental Assistance

• Life Insurance

• Healthcare Insurance

• 10% Food/Pantry Vouchers

• Restaurant Vouchers

• 13% Savings Fund

• Wellbeing program for all employees

• Growth Opportunities, and more!

Annual Hiring Range/Hourly Rate:

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

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EEO Statement:

Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. ( EEO policy Mexico )