Human Resources Manager

Human Resources Manager

Location: Polanco, Mexico City — On-site Schedule: Monday–Friday, 8:00 AM–5:00 PM (aligned with US Central Time; local hours shift with daylight saving time)

About the Role

Genesis Management is seeking an experienced Human Resources Manager to lead the full scope of our HR operations. Based in our Polanco office in Mexico City and working closely with our US operations, this is a hands-on leadership role at the intersection of people strategy and day-to-day execution — ideal for a bilingual HR professional who is equally comfortable advising executives, developing policy, and rolling up their sleeves to solve everyday people challenges.

You will lead our HR team of three and report directly to our US-based CEO, with real ownership of the HR function and a direct line to senior leadership on both sides of the border.

Core Responsibilities

• Partner with managers to identify staffing needs and own full-cycle recruiting — sourcing, interviewing, offers, and onboarding
• Administer and continuously improve compensation, benefits, payroll, and performance management systems
• Own employee relations and retention — serving as the first point of contact for workplace concerns, conducting exit interviews, and turning what you learn into action
• Ensure compliance with all applicable Mexican and US employment laws and regulations, maintaining accurate personnel records and required documentation
• Design and coordinate employee training and development programs aligned with organizational goals
• Track key people metrics — turnover, hiring, engagement — and use them to inform recommendations to leadership
• Lead, direct, and develop the members of our HR team
• Partner with senior leadership as a strategic advisor on workforce planning, organizational policy, HR budgets, and diversity and inclusion practices

What We're Looking For

You lead with integrity, communicate with clarity at every level of the organization, and bring a genuine commitment to creating a workplace where people can do their best work. You're a strategic thinker who also knows how to get things done — someone who can navigate nuanced employee situations with discretion while never losing sight of the bigger picture.

You're equally at home in both languages and both business cultures — comfortable coaching an employee in the morning and briefing US leadership in the afternoon.

Qualifications

Required:

• Bachelor's degree or equivalent experience
• 5+ years of progressive HR experience, including demonstrated success implementing HR strategies, recruiting, and payroll administration across Mexico and US operations
• Deep knowledge of Mexican labor law and statutory requirements (LFT, IMSS), plus working knowledge of US federal and state employment law
• Advanced English proficiency (written and verbal)
• Experience leading an HR team or managing HR professionals
• Proficiency in Microsoft Office and common workplace systems

Preferred:

• Master's degree in Human Resources, Organizational Leadership, or a related field
• SHRM-CP/SCP, PHR/SPHR, or GPHR certification
• Hands-on experience with HRIS, payroll, and benefits enrollment platforms
• Experience designing compensation structures — salary benchmarking, pay bands, or incentive plans
• Familiarity with applicant tracking systems (ATS) and recruiting metrics

Benefits

• Competitive salary, commensurate with experience
• Benefits above statutory requirements, including grocery vouchers (vales de despensa) equal to 10% of salary upon permanent contract
• Structured onboarding, including training with our US team
• Growth path toward senior HR leadership as the company scales

How to Apply

Please submit your resume in English. Advanced English proficiency is required for this role, and your resume is the first place we look for it. We review every application and will be in touch with qualified candidates.

Genesis Management is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.