Customer Care Supervisor: Lead & Elevate Service Team

ADI Global Distribution

ADI Global Distribution in Querétaro, Mexico, is seeking a Customer Care Supervisor to lead a team of associates, coach performance, and ensure high-quality service. You will monitor interactions, provide ongoing feedback, and drive improvements across processes and customer experience.

The role requires 5+ years in customer service with leadership, strong English skills, and experience with CRM/ERP tools like Salesforce or Prophet 21. A collaborative, growth-focused environment awaits.

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Vacante publicada el 11 horas atrás

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