Customer Care Supervisor: Lead, Coach & Elevate Service

Jobtailor

Jobtailor in Mexico City is seeking a Senior Customer Care Manager to lead and develop a high-performing customer service team. You will coach associates, review performance data, and ensure adherence to service standards while collaborating with cross-functional departments.

The role requires 5+ years in customer service leadership, strong English skills, and hands-on experience with CRM/ERP systems and MS Office.

#J-18808-Ljbffr

Ir a click.appcast.io

Vacante publicada el 1 día atrás

Empleos similares que podrían interesarleBasado en la vacante Customer Care Supervisor: Lead, Coach & Elevate Service en Querétaro, Qro.

Customer Care Supervisor: Lead & Elevate Service Team
...ADI Global Distribution in Querétaro, Mexico, is seeking a Customer Care Supervisor to lead a team of associates, coach performance, and ensure high-quality service. You will monitor interactions, provide ongoing feedback, and drive improvements across processes and customer...
Sugerido
ADI Global Distribution
Querétaro, Qro.
3 horas atrás
Global Process Excellence Lead, Service Business (Remote)
...Siemens Energy invites a Senior Process Management Specialist to shape the future of process governance within the Gas Services organization. You will enhance the Siemens Energy Process House, embed risk management, and drive improvements across regions and central functions...
Sugerido
Remoto
Siemens Energy
Querétaro, Qro.
3 horas atrás
Regional Service Desk Delivery Lead (NA & LATAM)
...Siemens Energy in Mexico, Querétaro, is seeking a Regional Service Delivery Manager for Service Desk to ensure high-quality IT service delivery across North America and LATAM. You will act as the regional escalation contact for service delivery topics and represent IT...
Sugerido
Siemens Gas and Power GmbH & Co. KG
Querétaro, Qro.
11 horas atrás
SCM Service Center Lead - Drive Lean, Automation & Excellence
...Autoliv Mexico is seeking an SCM Service Center Manager to lead procurement support and supply chain services at our Queretaro site. You will drive performance against SLAs, mentor the SCM team, and partner with Purchasing, Finance, and Engineering to improve service...
Sugerido
Autoliv Mexico
Querétaro, Qro.
2 días atrás
Facilities General Services Lead - Maintenance & Systems
...Abbott is hiring a General Services Maintenance Analyst for the Querétaro site. You will lead the technical management, maintenance, and continuous improvement of general facility equipment, systems, and infrastructure, ensuring availability, reliability, and safe operation...
Sugerido
Trabajar en la oficina
Abbott
Querétaro, Qro.
11 horas atrás
Service Desk Lead — IT Operations & Excellence
...Everforth Apex in Querétaro seeks an experienced Service Operations Manager to lead the Service Desk, drive service improvements, and ensure high-... ...collaborating with cross-functional teams to meet SLAs and customer expectations. This role requires strong ITSM...
Apex Systems
Querétaro, Qro.
3 horas atrás
Customer Care Team Lead
...Estamos buscando un Customer Care Team Lead para impulsar el desempeño, la calidad y la mejora continua dentro de una operación dinámica de... ...crédito, datos y disputas. Monitorear desempeño, proporcionar coaching y construir planes de desarrollo para el equipo....
Empresa Confidencial
Querétaro, Qro.
11 horas atrás
R2R Closing & Reporting Lead - LATAM
...Take an active role as a leader within the GA team and... ...and ensure service levels and metrics are met and exceeded. Lead improvements in closing... ...supported BUs (internal customers). Lead full Closing... ...Agreements, GA metrics and customer expectations. Manage...
Interino
Mars
Querétaro, Qro.
1 día atrás
Supply Planning Lead
...division is currently seeking a Supply Planning Lead. This position will be an integral... ...aimed at the development of exceptional Customer delivery through accurate schedule. The... ...manage processes related to capacity and service level forecasting (volume and mix), Available...
Eaton
Querétaro, Qro.
1 día atrás
Electrical Lead - Industrial and Data Center Projects
...Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s...
Horario flexible
Turner & Townsend
Querétaro, Qro.
3 horas atrás
On-Site Data Center Procurement Lead
...Turner & Townsend is a global professional services company actively supporting data center construction in Querétaro. The Site Procurement Manager will deliver on-site procurement and commercial support across multiple projects, working closely with client teams, GCs...
Contrato
Turner & Townsend
Querétaro, Qro.
3 horas atrás
Lead SAP MDG for EAM: Asset Lifecycle & Data Governance
...Tata Consultancy Services is seeking a skilled SAP MDG - EAM Lead to drive MDG solution design for EAM domains, oversee governance and integration, and coordinate offshore delivery teams in Mexico. Candidates should have 5–8 years of SAP MDG experience with EAM knowledge...
Trabajar en la oficina
Offshore
3 días a la semana
Tata Consultancy Services
Querétaro, Qro.
2 días atrás
Strategic Sourcing LATAM Lead- Logistics
...system for indirect logistics goods and services. Serving multiple sites and countries across... ..., Comfort with Higher Management, and Customer Focus What will be your key responsibilities... ...synergies, eliminate roadblocks, and lead regional and global logistics projects to...
Contrato
Mars
Querétaro, Qro.
2 días atrás
Strategic T&E & FinOps Lead | Global Card Programs
...Mars Global Services en Querétaro, México, busca un/a Gerente de Operaciones Financieras y T&E para asegurar procesos fluidos, conformes y eficientes en la operación regional. Serás un asesor de confianza, liderando iniciativas de mejora continua, gestionando centros...
Mars
Querétaro, Qro.
3 horas atrás
Environmental Compliance Lead - Construction Projects
...regulators. The role requires experience in environmental compliance, knowledge of EMS, and the ability to travel to project sites; bilingual English/Spanish is preferred. Join a leader in construction services across energy, mining, and infrastructure. #J-18808-Ljbffr...
Contratista
Kiewit Mexico
Querétaro, Qro.
4 días atrás
GL Accounting Supervisor: Lead US GAAP Closings & Team
...Corporation in Querétaro, Mexico, is hiring a GL Accounting Supervisor to lead a team of accountants in US GAAP accounting, including accruals... ...audits and process improvements within a growing Shared Service Center. The ideal candidate will have 5–7 years of accounting...
Flowserve Corporation
Querétaro, Qro.
1 día atrás
Mexico Intermodal Dispatch Lead
...across Mexico, coordinating drayage and rail, and ensuring timely service. The role requires 2+ years in logistics, intermodal... ...bilingual Spanish/English communication. You will partner with customers and carriers to optimize network performance. Join a team focused...
Bison Transport Inc.
Querétaro, Qro.
2 días atrás
Invoice to Pay Operational Lead
...Job Description Como Como Invoice to Pay Lead , serás una pieza fundamental para garantizar la excelencia operativa diaria de... ...Invoice-to-Pay dentro de Centros de Servicios Compartidos (Shared Services), dominando el flujo completo de transacciones. Coordinación...
Turno de mañana
Mars
Querétaro, Qro.
3 horas atrás
Hydropower Procurement Lead (FAR/DFARS)
...Hydropower North America Construction & Commissioning Sourcing team. You will manage categories for medium to complex materials and services in support of GE US Government hydropower projects and Commercial projects (USA and Canada). You will interface between project...
I00352 GE Vernova Mexico, S. de R.L. de C.V.
Querétaro, Qro.
11 horas atrás
GL Accounting Supervisor: Lead 6-8 Accountant Team (US GAAP)
...Flowserve, S. de R.L. de C.V. (Mexico) seeks a GL Accounting Supervisor to lead a team of accountants in US GAAP accounting, including... ...external audits, and develop a culture that attracts and retains top talent within the Shared Service center. #J-18808-Ljbffr...
Flowserve, S. de R.L. de C.V. (Mexico)
Querétaro, Qro.
1 día atrás
Site IT Infrastructure Lead
...Eaton seeks an Infrastructure Supervisor to lead a site IT support team in Querétaro, overseeing operations, escalations, and continuous improvement... ...coordinate with global product teams and manage site IT service delivery in a working manager role. The role requires...
Eaton
Querétaro, Qro.
1 día atrás
Senior Data Governance Lead: Healthcare Data Standards & Stewardship
...is a global organisation dedicated to putting information at the service of medicine. The Senior Data Governance Analyst is responsible... ...reviews proposed data changes, governs enterprise reference data, and leads governance initiatives within assigned business domains. #J-...
PSL Group
Querétaro, Qro.
1 día atrás
Part-Time AWS Data Infra Lead — MLOps & Cloud Architect
...AgileEngine is seeking a part-time Data Engineering & Infrastructure Lead to audit AWS architecture, CI/CD pipelines, and ETL decisions.... ...down to 25%), Terraform-based infrastructure, and hands-on guidance across AWS services like SageMaker and RDS. #J-18808-Ljbffr...
Tiempo parcial
AgileEngine, LLC.
Querétaro, Qro.
2 días atrás
Líder de Operaciones BPO y Experto en Servicio
...operación, identificar desviaciones y convertir datos en acciones para mejorar continuamente. El candidato ideal tiene licenciatura en áreas relevantes y al menos 8 años de experiencia en Customer Service, manejo de BPO y liderazgo de equipos de atención. #J-18808-Ljbffr...
Chubb European Group Ltd.
Querétaro, Qro.
2 días atrás
Aerospace Gate Manager — Production & Safety Lead
...Safran America Engine Services in Querétaro, Mexico, is seeking a Gate Manager to oversee production areas, ensuring safety, quality, cost, delivery, people and improvement objectives. You will plan, direct and control operations in alignment with the Quality System and...
Safran S.A.
Querétaro, Qro.
2 días atrás
Production & Process Improvement Lead
...ingeniero para liderar y apoyar la producción en planta en Querétaro. Se valoran habilidades para optimizar procesos, reducir costos y elevar la productividad manteniendo altos estándares de calidad. El/la candidato/a ideal cuenta con formación en mecánica, industrial o...
Dana Canada Corp.
Querétaro, Qro.
1 día atrás
Remote Healthcare CX Team Lead — EN/ES
...Resolv Global is seeking experienced Team Leads to join a growing, fully remote healthcare customer experience operation supporting a US-based program. This role requires hands-on leadership to coach a team, maintain high standards in customer experience, productivity,...
Remoto
Resolv Global
Querétaro, Qro.
11 horas atrás
Mars Indirect Tax Transformation Latin America Lead
...Description: The Mars Indirect Tax Transformation Latin America Lead is responsible for leading indirect tax requirements, tax... ...Compliance. The individual works closely with Tax, Finance, Shared Services, IT, Source to Pay, Invoice to Cash, and System Integrators to...
Querétaro, Qro.
7 días atrás
Team Lead - Intercompany Accounting
...Job Description: The ICB Lead will ensure excellence and ownership in end-to-end Intercompany Operational processes within MGS Finance... ...as first level of escalation within MGS. Responsible for service delivery excellence for MGS Intercompany Accounting including measuring...
Querétaro, Qro.
18 días atrás
Data Center Operations Leader: People & Performance
...Amazon Web Services (AWS) seeks a Data Center Operations Manager to lead teams responsible for day-to-day data center activities, hardware diagnostics, and on-... ...processes, and delivering high availability for customers. The successful candidate will mentor staff, sponsor...
Amazon
Querétaro, Qro.
11 horas atrás

¿Desea recibir más vacantes?

Suscríbase y reciba vacantes similares a Customer Care Supervisor: Lead, Coach & Elevate Service. ¡Sea el primero en aplicar!

Búsquedas relacionadas