Supply Chain Performance Lead (Guadalajara)

Designs, delivers and governs KPIs, their directly linked processes and tools under GSC&S; ownership. Leverages these KPIs to create actionable insights and recommendations to GSC&S; and site/region stakeholders, supporting them in making the right decisions and fulfil KPI targets.

Works closely with Network Planning and site/regional reps to identify needs and opportunities for new KPIs, metrics and tools that support AZ Ops strategy and scorecard targets. Leads citizen development initiatives for these needs & opportunities, embedding new tools and KPIs in BAU processes.

Typical Accountabilities

• Citizen development, training and rollout of new KPIs and supporting tools: Through key connections with users of owned KPIs & supporting processes in Network Planning & sites - partnering with Supply Excellence, Demand Excellence, Network Planning and Ops site/regions reps in implementation.
• Design: Be responsible for the business definition of KPIs, directly linked processes and their supporting tools, ensuring that it is aligned with AZ scorecard & strategic objectives. Provide input to URS creation by IT / GSC&S; D&E; SME.
• Deliver: Ensuring that owned KPIs & tools are refreshed & published in a timely and to design accurate manner, working closely with GSC&S D&A; SMEs and Ops IT contacts who lead the technical backend platforms.
• Govern: Own the relationship with business users that perform activities in KPI specific processes, ensuring that business rules are followed and that behaviour is aligned with intent of KPIs.
• KPI analysis & actionable insights generation: Use owned KPIs & tools for in-depth analysis of performance, and make connections to related KPIs & supply chain issues, to generate actionable insight for Network Planning and/or Ops site/region stakeholders.
• Support Network Planning & Ops site/regions for owned KPIs & tools: Work with Network Planning, Ops site/region stakeholders and representatives to identify performance improvement opportunities and KPI / tool enhancements.
• Support GPT Ops Driving Performance & APS implementation workstreams: Ensuring that future states and plans developed therein are aligned with KPI definitions and implementation aligned with owned BAU process connections.

Education, Qualifications, Skills and Experience

Essential

• BSc degree or equivalent in Business, Logistics, Sciences or Engineering. Equivalent experience will be taken into account.
• Extensive experience of supply chain environment, and supply / demand planning.
• Excellent data analysis skills.
• Stakeholder management and influencing skills.
• Experience using Power BI or, similar business intelligence platforms, to make meaningful data connections & visualizations.
• Proficient in English, written and verbal.
• Strong presentation skills.
• Strong background in advanced planning systems, forecasting systems.

Desirable

• Master’s degree or equivalent in Business, Logistics, Sciences or Engineering.
• Experience working closely with AZ sites / PETs, AZ Marketing Companies, Ops IT and GSC&S D&A.
• Advanced supply chain theory knowledge.
• Training skills.
• Solid knowledge of Lean principles.
• Proficiency in OMP.
• Project management experience.