Production Supervisor

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

A Production Supervisor is responsible for leading production operations in the Toluca plant to achieve safety, quality, service, people development, and cost objectives. This role ensures operational excellence through effective team leadership, continuous improvement, compliance with food safety and quality standards, and the development of organizational capabilities aligned with Barry Callebaut's strategic goals.

Key Responsibilities:

• Lead daily production operations to ensure achievement of safety, quality, service, productivity, and cost objectives.
• Promote and maintain a strong safety culture, driving risk management initiatives and fostering a zero-accident environment.
• Ensure compliance with food safety, quality, GMP, HACCP, and company standards, as well as regulatory requirements applicable to the food industry.
• Participate as an active member of the HACCP team and support internal audit activities.
• Analyze, resolve, and prevent operational deviations by implementing effective corrective and preventive actions.
• Monitor and drive performance against key operational KPIs, including productivity, labor efficiency, waste reduction, yield improvement, and OEE optimization.
• Lead and develop production teams through coaching, training, performance management, succession planning, and employee engagement initiatives.
• Manage staffing, payroll-related incidents, workforce planning, and the development of self-directed teams.
• Ensure equipment reliability through follow-up of preventive maintenance programs, abnormality closure, cleaning plans, and safe working conditions.
• Promote World Class Manufacturing methodologies through BCOS and TPM systems, supporting autonomous maintenance practices.
• Coordinate with cross-functional teams including Planning, Maintenance, Quality, and Supply Chain to support operational continuity and problem-solving.
• Drive continuous improvement initiatives focused on operational performance, workforce capability, and resource optimization.
• Support the implementation of global standards, corporate programs, and best practices across manufacturing sites.

AboutYou:

• Bachelor's degree in Engineering (Industrial, Mechanical, Management, or related field).
• 1 to 5 years of experience in manufacturing environments, preferably within the food industry.
• Knowledge of HACCP, GMPs, food safety, and quality systems.
• Experience with TPM methodologies and autonomous maintenance concepts.
• Proficiency in Excel and familiarity with SAP systems.
• Advanced English proficiency (B2-C1), including the ability to lead meetings and present operational results in English.
• Strong leadership, decision‑making, and conflict management skills.

What you can expect from Barry Callebaut:

• Competitive salary and comprehensive benefits package.
• An environment that welcomes workplace flexibility.
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth.
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.