T&D Performance And Operations Lead (Guadalajara)

Overview

We're redefining the future of healthcare by unlocking the power of what science can do (for people, society and the planet). In support of this, we are growing our Operations and Technology Solutions team, a key part of our general Talent & Development function which sits within Human Resources. Talent & Development is a fast-paced, creative and purposeful environment where innovative thinking is encouraged. Our role is to develop every employee, manager, and leader, while also looking after the learning technology and the talent agenda for the company. We've been on a transformational journey building a culture of life ground-breaking our capabilities, developing our talent, and crafting aa coordinated learning technologies infrastructure. Now we are looking to consolidate our new ways of working, delivering value for the business by having the right talent available at the right time, and helping to unlock the potential in everyone every day.

Location: Guadalajara, Mexico.

Accountabilities

• Find opportunities for process improvements; drive initiatives to simplify and streamline T&D; operations, processes, and systems to improve efficiency and effectiveness
• T&D; Strategy and Planning: Develop and manage the T&D; annual priorities and plan in collaboration with senior leadership
• Working with the T&D; Finance Business Partner, monitor the T&D; budget, including forecasting, budget allocation, tracking expenditures, and ensuring compliance with financial policies and guidelines
• Generate insights and analysis from T&D; data to advise decision-making and continuous improvement efforts
• Be responsible for vendor relationships and contracts related to T&D; services, software and technology solutions
• Establish standardised portfolio management, programme, and project management practices for T&D; initiatives
• Define methodologies, process, tools, and templates to ensure consistency and alignment across projects
• Assess new technology demand, including needs analysis, requirements gathering, vendor selection and implementation
• Lead the PMO team, ensuring team resources are allocated to priorities, activities are undertaken to a high standards

Essential

• Business degree
• 7+ years of experience in programme/project management, operations management, change management, or related roles, preferably in a integral or large-scale organization
• Strong leadership skills with the ability to encourage and empower teams to achieve results in a multifaceted and fast-paced environment
• Excellent project management skills, including the ability to lead multiple projects simultaneously, prioritize tasks and meet targets
• Strong networking, communication, and relationship-building skills, with experience of collaborating and sharing knowledge between teams with varied strengths
• Excellent business engagement and savvy, with sensitivity to political/economic environment
• Experience with budget management, financial analysis, and vendor management
• Critical thinking with the ability to analyse sophisticated issues, develop innovative solutions, and drive organizational change and transformation

Desirable

• HR change programmes in a multinational environment
• Agile certification/scrum master certification
• PRINCE2 or other project management qualification