Ocean Import Coordinator (Auxiliar Importación Marítima)

Why OEC Group?

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters in Los Angeles and branches throughout Asia, North America, and Europe, OEC Group enjoys a strong position in a rapidly growing market. Our goals and ambitions have helped us to become one of the emerging leaders in the logistics/importing industry.

What you’ll be doing:

• Tracking, tracing, and updating the status of shipments on a daily basis.
• Conducting an AMS Download on a daily basis.
• Accurate and timely data entry into our system (CargoWise).
• Effective communication with customers, vendors, other OEC offices, and co-workers through a high volume of e-mails, phone calls, and verbal contact.
• Monitoring of reports.
• Accurate and timely billing to customers.
• Providing customer service via email and telephone correspondence to address customer questions and concerns.
• Maintaining strong and effective relationships with vendors (shipping lines, trucking companies, etc.).
• Meet key performance indicators to support the department, branch, product, and overall company goals.
• Must have the desire to understand the operational process flow and constantly seek improved ways for efficiency.
• Reporting workflow progress to Management frequently.

What We’re Looking For

• Recent graduate in International Business, Logistics, or a related field
• Strong interest in developing a career in logistics
• Organized, detail-oriented, and eager to learn
• Good communication skills and a teamwork mindset
• English proficiency (sufficient for a professional environment)

Work Schedule

7:00 AM to 4:00 PM/8:00 AM to 5:00 PM CST, Mon-Fri.

Company Benefits

• Law Benefits

After successfully completing a standard 90‑day probationary period, the employee is provided with the following benefits package. This includes:

• Individual Major medical Insurance (Some dental and vision services are covered too)
• Vacation days (on 1st anniversary, some days are assigned after probation period) Personal days (on 1st anniversary, some days are assigned after probation period) Floating Day.
• Annual performance review and opportunity for salary adjustment. Annual bonus determined by overall performance.
• Monthly food vouchers
• Savings Fund
• Internal Medical assistance

OEC Group is an Equal Opportunity Employer.