Manager, Ramp Operations

• Supervise aircraft loading and off-loading efficiently and safely at FedEx ramp facilities
• Supervise customs clearance procedures
• Select, train, motivate, and evaluate subordinate ramp operations staff
• Manage manpower through planning, organizing, and scheduling within capital and operating budgets
• Ensure safe, efficient, and effective ramp operations
• Ensure aircraft maintenance and security for arrivals and departures
• Supervise marshaling for arriving and departing flights and ground equipment operations
• Ensure compliance with aircraft weight and balance and loading/offloading procedures
• Maintain professional relationships with local airport officials and communicate relevant legislative changes
• Supervise flight delays, overflows, cancellations, and reroutes
• Communicate with Flight Operations regarding aircraft and ramp activities
• Supervise employee performance evaluations, pay increases, discipline, and counseling according to corporate policies
• Perform other duties as required

Requirements

• Dispatch license is mandatory
• Valid and current Air Ops courses
• Two (2) years of college/Equivalent
• Fluent in English (600 TOEIC points)
• Five (5) years of experience in Ramp operations
• Leadership Skills
• Planning & Organizing Skills
• Judgement & Decision Making Skills
• Presentation Skills
• Analytical Skills
• Strong basic supervision/management and human relations skills
• Valid driver's license with a good driving record
• Excellent written and verbal communication skills
• SFA 80 Engagement
• For internal applicants: upload a single PDF containing an updated resume/CV, letter of intent, and image of valid TOEIC test results with a minimum score of 600 points
• TOEIC test must be valid within 2 years from the test date

Core Competencies

Demonstrates expertise in supervising ramp operations, ensuring compliance with safety and loading procedures, and managing staff performance. Proficient in planning, organizing, and executing efficient aircraft loading and off-loading processes while maintaining effective communication with flight operations and airport officials.

Highest-signal resume keywords

• Dispatch License
• Ramp Operations Management
• Air Ops Courses
• Leadership Skills
• Fluent in English

Hard Skills

• Aircraft Loading Procedures
• Customs Clearance Procedures
• Weight and Balance Compliance
• Employee Performance Evaluation
• Ground Equipment Operations
• Safety Management
• Scheduling
• Analytical Skills
• Judgment and Decision Making
• Presentation Skills

Soft Skills

• Leadership Skills
• Communication Skills
• Human Relations Skills
• Motivation Skills
• Organizational Skills

Certifications & Qualifications

• Dispatch License
• Valid Driver's License
• TOEIC Test (Minimum 600 Points)

Industry Keywords

• Ramp Operations
• Aircraft Maintenance
• Flight Operations
• Airport Compliance
• Safety Procedures