LM946:Enterprise Vendor Program Manager II

Welcome Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: 2020 Fortune’s World Most Admired Companies (14th) 2019 Fortune’s Best Places to Work (15th) 2019 Forbes’s One of the “Best Employers for Diversity” 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

RC788617 LM946:Enterprise Vendor Program Manager II (Open) LM946:Enterprise Vendor Program Manager II Full time Torre Diana, Rio Lerma 232, Pisos 13 y 14 Colonia Cuauhtémoc Ciudad de Mexico 06500 Cuauhtemoc, MEX Mexico

The Enterprise Vendor Program Manager II plays a critical role in executing the global vendor management strategy to drive innovation, efficiency, and competitive advantage for FedEx. Reporting to the Manager of Enterprise Vendor Management, this position is responsible for implementing and supporting the governance programs that enable business teams to manage vendors effectively. The Program Manager II will apply their expertise across all five pillars of the vendor lifecycle—Risk, Performance, Sustainability & Diversity, Innovation & Automation, and Training—to provide standardized frameworks, tools, and processes that ensure value, mitigate risk, and drive sustainable performance across our global operations.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Vendor Risk Management: Supports the deployment of the enterprise vendor risk framework, providing business teams with the standardized tools and processes needed to conduct risk assessments and manage compliance.
• Facilitates the use of central monitoring tools to provide visibility into third-party risk.
• Vendor Performance Management: Supports the enterprise vendor performance management framework.
• Enables business teams and contract owners by providing standardized toolkits, such as KPI scorecard templates and QBR agendas, to effectively measure and manage vendor performance and commercial delivery.
• Sustainability and Diversity: Supports the integration of corporate sustainability and diversity goals into the vendor management lifecycle.
• Provides guidance and frameworks to ensure Sourcing and Business teams can incorporate these criteria into vendor selection and management.
• Innovation and Automation: Identifies opportunities and supports the implementation of technologies (e.g., AI, process automation) that simplify and standardize vendor management processes for all stakeholders, enhancing enterprise-wide visibility and efficiency.
• Training and Enablement: Assists in developing and delivering training programs that equip Sourcing and Business teams with the knowledge to effectively use vendor management tools, platforms, and best practices as defined by the enterprise framework.
• Stakeholder Collaboration: Works collaboratively with internal stakeholders—including Sourcing, Legal, IT, and various Business teams—to ensure the clear, consistent, and effective adoption of the enterprise vendor management program.
• Process Improvement: Supports the continuous improvement of the vendor management framework, helping to develop and implement process roadmaps that deliver measurable gains in governance, quality, and efficiency.

MINIMUM EDUCATION

• Bachelor's degree or equivalent in business, supply chain, finance, or a related field.

MINIMUM EXPERIENCE

• Four (4) years of work experience in program/project management, business process design, vendor management governance, or business enablement.
• Experience in supporting the rollout of enterprise-wide processes, training, or tools is highly preferred.
• Prior exposure to procurement, sourcing, or supply chain environments is a plus, but not required.
• An advanced degree may offset some of the experience requirement.

KNOWLEDGE, SKILLS AND ABILITIES

• Program & Process Enablement: Strong ability to design structured, user-friendly frameworks, templates, and playbooks that non-experts (the Business) can easily adopt.
• Management & Training: Skills in translating complex governance requirements into simple, practical training materials and guiding stakeholders through process changes.
• Collaboration & Relationship Building: Excellent interpersonal skills to work effectively with diverse cross-functional teams (Sourcing, Legal, IT, and various Business units) and drive adoption through influence.
• Analytical & Tool Aptitude: Ability to understand how technology and reporting tools (like Power BI, Coupa, or risk platforms) can be leveraged to simplify processes for the business.