Administrador Salesforce (Tijuana)
Link-Worldwide
Vacante para la empresa Hyuman en Tijuana, Baja California
Requisitos
- Más de 5 años como administrador de Salesforce
- Licenciatura en Administración o afín
- Bilingüe al 90%
- Opera en un entorno Scrum/Agile
- Conocimiento de las siguientes plataformas: Five9, Conga, Glance, LoS, Marketing Cloud y SQL
- Tener amplia experiencia en diseño de automatización declarativa
- Sólida experiencia administrativa comprobada con SalesCloud, ServiceCloud, Knowledgebase y comunidades
- Buena presentación
Actividades
- Cree personalizaciones y automatizaciones declarativas que incluyan: componentes arquitectónicos: objetos, tipos de registros, diseños y campos
- Componentes de automatización: reglas de flujo de trabajo, flujos y creadores de procesos
- Componentes de eficiencia: base de conocimientos, macros, texto rápido
- Componentes omnicanal: reglas de asignación, derechos, integraciones LiveAgent, Glance y Five9
- Desarrollar un conocimiento profundo de las operaciones internas de Banca Comercial y de Consumo para liderar proyectos complejos e integraciones para mejorar las ventas y el servicio
- Promover la adopción empresarial de capacidades y características del sistema (a través de capacitaciones y seminarios web)
- Participar en todos los aspectos de nuestra Metodología Ágil de Proyectos (incluida la Gestión de Cambios adecuada)
Ofrecemos
- Sueldo competitivo
- Prestaciones de ley
- Empresa sólido
Requisitos adicionales
- Nivel de educación deseada: Superior - titulado
- Nivel de experiencia deseada: Nivel Experto
Habilidades
- bilingüe
- Salesforce
Vacante publicada el 2 días atrás
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