Engagement Director - Order Management
Capgemini
Engagement Director - Order Management
We are seeking an experienced professional to lead Order Management operations, drive service excellence, and support business transformation initiatives across customer service and supply chain functions. The role will focus on operational performance, stakeholder management, team leadership, and continuous improvement.
Key Responsibilities
- Lead end-to-end Order Management operations and service delivery.
- Drive operational excellence through KPI and SLA management.
- Partner with Sales, Finance, Supply Chain, and Customer Service teams to improve performance.
- Manage customer escalations and ensure timely resolution of operational issues.
- Lead transformation, automation, and process improvement initiatives.
- Develop and coach teams while fostering a high-performance culture.
Qualifications
- Bachelor's degree in Business, Supply Chain, Operations, Engineering, or a related field.
- 12+ years of experience in Order Management, Customer Service, Supply Chain, Shared Services, or Order-to-Cash operations.
- Experience leading operational teams and managing stakeholders.
- Strong knowledge of Order-to-Cash processes and customer service operations.
- Experience with SAP, Oracle, or similar ERP systems.
- Advanced English proficiency.
Vacante publicada el 3 días atrás
Empleos similares que podrían interesarleBasado en la vacante Engagement Director - Order Management en Aguascalientes, Ags.
- ...locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Aguascalientes# Order Management Logisitics officer## Job DescriptionOrder Management and Logistics Analyst ensure timely order fulfilment, from order entry to...Sugerido
Capgemini
Aguascalientes, Ags.2 días atrás - ...proactive, hands-on performance driven. You have experience in order management, can handle extreme job pressure.In addition, you have:... ...communication skill, patience in handling customer requests.Ability to manage a variety of cross-functional team members.Excellent written,...SugeridoTrabajar en la oficina
Capgemini
Aguascalientes, Ags.4 días atrás - ...products and contribute to our growth, we're looking to add a Director, Global Program Management (Medical experience) located in Aguascalientes Site,... ...our internal and customer's requirements. Create and manage program schedules and budgets. Monitor key milestones,...SugeridoContratoHorario flexible
CareerArc
Aguascalientes, Ags.1 día atrás - ...Flex in Aguascalientes, Mexico, seeks a Director, Global Program Management (Medical experience) to oversee complex programs from concept through commercialization. You will lead cross-functional teams, manage budgets and schedules, and ensure alignment with customer requirements...SugeridoHorario flexible
CareerArc
Aguascalientes, Ags.1 día atrás - ...competing tasks and demands Strong communication skills; oral, written and presentation Strong organization, planning and time management skills to achieve results Strong personal and professional ethical values and integrity Proficient in Microsoft Office...SugeridoTrabajar en la oficina
Sensata Technologies
Aguascalientes, Ags.3 días atrás - ...inclusive interview experience. You’ll partner with recruiters, managers, and interviewers, using advanced scheduling tools to drive... ...throughout the candidate journey. Job Functions Coordinate and manage complex and high-volume of vacancies (internal and external),...Trabajo de veranoTurno de mañana
Edgewell Personal Care Italy S.R.L.
Aguascalientes, Ags.3 días atrás - ...give excellent performers their due. With engaging team activities including happy hours... ...Development team, reporting to the Associate Director, Marketing & Growth Automation. This... ...Document processes, standardize fields, and manage HubSpot access and permissions....PrácticaTiempo completoTrabajo híbrido
Benchmark Gensuite
Aguascalientes, Ags.1 día atrás - ...strategic and results-driven Claims Operations Manager to lead a team of claims supervisors... ...and required tools/equipment in order to deliver quality outcomes. Manages... ...adoption and maintain positive employee engagement. Translates enterprise claims strategy...RemotoTrabajo híbridoHorario flexible
Capgemini
Aguascalientes, Ags.2 días atrás - ...The Senior HR Manager is responsible for leading all aspects of Human Resources for our... ...goals while fostering a high-performing, engaged workforce. This leader will provide guidance... ...Relationships Reports to Sr. Director Human Resources Close partnership with...Tiempo completoTrabajar en la oficinaRemotoTrabajo híbrido
Edgewell Personal Care Brands, LLC
Aguascalientes, Ags.Hace un mes - ...give excellent performers their due. With engaging team activities including happy hours and... ...platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational... ...(C1) ~ Strong ability to track tasks, engage stakeholders, and drive items to closure...Tiempo completoInicio inmediatoTrabajo híbrido
Benchmark Gensuite
Aguascalientes, Ags.7 horas atrás - ...Regular Shift 8a - 5p Basic Function: The Regional Account Manager (RAM) grows business among existing customers and promotes the... ...Executives to nurture existing relationships and to drive customer engagement, opportunity participation, customer satisfaction, and an...ContratoRemotoTrabajo por turnos
WIREMASTERS INC
Aguascalientes, Ags.2 días atrás - ¿Qué ofrece la app de Uber? Conducir con la app de Uber ofrece una alternativa a un trabajo; tanto para un trabajo de tiempo completo como para uno de medio tiempo. Conducir con la app de Uber te permite generar ganancias rápidamente en tu ciudad, ya sea con un automóvil...Tiempo completoInicio inmediatoHorario flexible1 día a la semana
Uber
Jesús María, Ags.7 horas atrás - ...Sensata Technologies is seeking a Purchasing Manager to lead and develop a high-performing procurement team in our facility located in Aguascalientes, Mexico. You will drive supplier negotiations, process improvements, and cost optimization while collaborating with internal...
Sensata Technologies
Aguascalientes, Ags.3 días atrás - ...one the largest Insurance Groups in the world. Job Summary Manage assigned team members to maximize positive customer experience... ...providing team performance information to assigned Manager or Director. Interacts with and responds to customer inquiries as requested...
Capgemini
Aguascalientes, Ags.1 día atrás - ...schedules and complex vacancies. You will partner with recruiters, managers, and interviewers, using automated tools integrated with... ...external partners. You will ensure a seamless candidate journey, manage calendar actions, track feedback and documentation, and mentor...
Edgewell Personal Care Italy S.R.L.
Aguascalientes, Ags.3 días atrás - ...Lead Technical Delivery Manager / Technical Lead (.NET & CMS) Choosing Capgemini means choosing a company where you will be empowered... ...you’ll love Join global employee networks that promote engagement, development, and belonging. Access continuous learning through...Tiempo completoHorario flexible
Capgemini
Aguascalientes, Ags.5 días atrás - ...which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits. What to expect on your journey... ...a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group...Trabajar en la oficinaRemotoHorario flexible
Capgemini
Aguascalientes, Ags.1 día atrás - Benchmark Gensuite in Aguascalientes, MX, is seeking a Marketing Operations Specialist to join our Marketing & Growth Automation team. This hands-on role drives day-to-day marketing automation, translates briefs into emails, forms, landing pages, and campaigns, and maintains...
Benchmark Gensuite
Aguascalientes, Ags.1 día atrás - ...Farmers Insurance in Mexico is seeking a frontline team leader for our call center in Aguascalientes. You will manage assigned team members, drive customer experience, monitor performance, and ensure adherence to company and regulatory guidelines. The role requires...
Capgemini
Aguascalientes, Ags.1 día atrás - Nissan Mexicana busca un Coordinador de Operaciones Plan Piso para unirse a su equipo en Aguascalientes. El rol coordina y da seguimiento a las operaciones diarias, asegurando que las actividades se realicen dentro de los tiempos establecidos y manteniendo atención oportuna...
Nissan Motor Iberica SA
Aguascalientes, Ags.2 días atrás - La posición ya cuenta con un candidato potencial mapeado; al mismo tiempo se lanzará un proceso formal de reclutamiento que permitirá la participación de todas las personas interesadas, de acuerdo con la política interna. Ubicación(es): Aguascalientes Horario de ...AprendizTrabajar en la oficinaTrabajo híbridoLunes a viernes1 día a la semanaLunes a miércoles
Nissan Motor Iberica SA
Aguascalientes, Ags.2 días atrás - En FEMSA generamos valor económico y social y buscamos ser el mejor empleador y vecino. A través de nuestras Divisiones de Proximidad, Salud y Digital y Unidades de Negocio Coca-Cola FEMSA y FEMSA Negocios Estratégicos, empleamos a más de 354 mil personas en los países...TemporalCon coche propioTrabajar en la oficinaRemoto
FEMSA Comercio
Aguascalientes, Ags.3 días atrás - ...patrones de incidentes recurrentes.Dar seguimiento a planes de remediación y acciones preventivas.Colaborar con equipos de Problem Management para reducir incidentes repetitivos.Mejora ContinuaDefinir y monitorear métricas de desempeño del proceso.Impulsar mejoras en...Trabajar en la oficina
Capgemini
Aguascalientes, Ags.1 día atrás - ...updates.Coordinate business and technology stakeholders during customer-impacting incidents.Support regional business engagement and escalation management.Ensure decision points, action owners, and next-update timings are clearly captured.Your profileSpanish and English...RemotoTrabajo híbrido
Capgemini
Aguascalientes, Ags.2 días atrás - ...deployment artefacts, plans, and governance documentation.Track delivery activities using JIRA, MS Project, Confluence, and SharePoint.Manage risks, dependencies, actions, and transition readiness.YOUR PROFILE:Bachelor Degree in Computer Science or equivalentStrong...Trabajo híbrido
Capgemini
Aguascalientes, Ags.1 día atrás - ...Role: Senior Commercial and Contract Manager Grade: D1 Source File Location Document... ...structures. Client & Stakeholder Engagement Build trusted relationships across sales... ...activities and contractual obligations. Engage legal teams where proposals include:...Contrato
Capgemini
Aguascalientes, Ags.2 días atrás - ...which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits. What to expect on your journey... ...during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work...Tiempo completoTrabajar en la oficinaRemotoHorario flexible
- ...WireMasters Inc. seeks a Regional Account Manager to grow business among existing customers and promote the organization to new, targeted customers in the assigned territory. The RAM serves as a product and service ambassador to increase sales and profitability. You...Remoto
WIREMASTERS INC
Aguascalientes, Ags.2 días atrás - ...leader to drive end-to-end digital manufacturing and enterprise IT projects across global sites. You will develop change management strategies and manage scope, budget, risks, and timelines. The role requires collaboration with business, operations, quality and IT...Remoto
Capgemini
Aguascalientes, Ags.1 día atrás - El ejecutivo 1 personal de sucursal es un puesto de nivel inicial responsable de asistir en la ejecución de ventas, productos o actividades de servicio en coordinación con el equipo de servicio al cliente. La meta es fomentar las relaciones con los clientes para generar...
Citibank (Switzerland) AG
Aguascalientes, Ags.3 días atrás
¿Desea recibir más vacantes?
Suscríbase y reciba vacantes similares a Engagement Director - Order Management. ¡Sea el primero en aplicar!
Búsquedas relacionadas
- director educativo Aguascalientes, Ags.
- directora preescolar Aguascalientes, Ags.
- jefe de relaciones laborales Aguascalientes, Ags.
- jefe de piso Aguascalientes, Ags.
- jefe seguridad Aguascalientes, Ags.
- director Aguascalientes, Ags.
- jefe empresa Aguascalientes, Ags.
- director primaria Aguascalientes, Ags.
- jefe seguridad privada Aguascalientes, Ags.
- jefe de sector Aguascalientes, Ags.