Mid-Corp Relationship Manager (Tijuana)

The Mid-Corporate Relationship Manager is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities

• Calls on clients to deepen relationships and proactively own, respond to and anticipate future needs, roadblocks or risks, leveraging internal resources as necessary.
• Resolves issues with clients' portfolios to enhance complete satisfaction.
• Works closely with senior Relationship Managers to leverage the expertise and capabilities of other Citi businesses to better achieve mutual business goals.
• Identifies cross‑sell opportunities to deepen and increase share of wallet.
• Drives innovation in the solutions we provide clients and further develops the business where necessary and appropriate.
• Identifies and pursues new clients aligned with CITI COMMERCIAL BANK (CCB)'s value proposition.
• Stays connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen the bank’s relationship with these partners.
• Ensures deals are structured to balance risk and reward, aligning team incentives with acting in the clients' interests.
• Actively protects Citi’s assets and reputation by being the first line of defense from a credit‑risk management perspective.
• Ensures compliance with regulatory requirements and Citi’s policies/guidelines at all times.

Qualifications

• 2‑5 years relevant experience.
• Good understanding and knowledge of commercial banking products and processes.
• Intermediate knowledge of credit skills and Early Warning Detection.
• Intermediate understanding of accounting principles, financial modeling, and financial statement analysis.
• Ability to work effectively in a team setting.
• Proven leadership ability with excellent interpersonal skills.
• Communicates views with clarity and confidence.
• Maintains contact with key stakeholders to proactively seek input.
• Detail‑oriented with demonstrated organizational skills.
• Self‑motivated.
• Passion for creating new business opportunities with existing clients and ability to demonstrate innovative approaches.
• Ability to embrace new technology and understand the role digital plays in the experience delivered for clients.
• Positive mindset with a "can-do" attitude, willingness to go the extra mile for providing sound advice and effective services to clients.
• Can anticipate client requests/needs and resolve queries in a timely manner, leveraging internal resources.
• Sharp business development focus and demonstrative innovative approaches.
• Demonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas.

Other Information

• Education: Bachelor’s/University degree or equivalent experience.
• Job Family Group: Commercial and Business Sales.
• Job Family: Relationship Management.
• Time Type: Full time.

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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