CX Ops Architect: AI-Driven Quality & Systems
Nelo
Nelo is seeking a Customer Operations Lead in Mexico City to enhance the operating systems and quality measures of its growing customer support team. The role focuses on the structural and operational needs to ensure consistent agent performance.
Join a dynamic fintech environment where you will collaborate closely with the CX Manager and maintain a high standard of service using data-driven insights.
#J-18808-LjbffrVacante publicada el 3 días atrás
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