CX Operations Architect
nelo.mx
nelo.mx is seeking a Customer Operations Lead to manage the operational systems of one of Mexico's leading fintech support teams. This role involves building processes for quality evaluation and overseeing frontline agents with a focus on performance improvement.
The ideal candidate will have experience in managing operational processes, a strong understanding of AI in support environments, and be skilled in data analysis. You'll play a critical role in enhancing operational efficiency to support a rapidly growing team.
#J-18808-LjbffrVacante publicada el 9 horas atrás
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