Omnichannel Intern (San Miguel Topilejo) (Xico)

Omnichannel Intern

Work Mode

Hybrid

Location

Hybrid – Mexico City

Basic Functions

The Omnichannel Intern role is a strategic position that combines data analytics with operational support to expand Kohler's digital presence across Latin America.

Key Responsibilities

• Prepare sell-in and sell-out reports for key accounts.
• Support the administrative follow‑up of key e‑commerce accounts and assist in projects related to channel optimization.
• Provide support in administrative tasks related to the area (document control, order tracking, internal coordination).
• Ensure the product catalog is updated (descriptions, images, prices, etc.).
• Conduct basic competitor analysis (pricing, promotions).

Learning Objectives for the Intern

• Learn how e-commerce works and how to manage online accounts.
• Practice analyzing sales data (sell‑in and sell‑out).
• Understand how to find opportunities to improve online sales.
• Get experience creating reports and presentations.
• Improve skills in Excel, PowerPoint, and e‑commerce tools.

Business Project

Analyze sales performance of key e‑commerce accounts and suggest improvements. Create a simple dashboard to track sell‑in and sell‑out data. Help with a promotional campaign and measure results. Research competitor prices and promotions to give useful insights.

Education

An active university student, preferably in their 7th or 8th semester, pursuing a bachelor's degree in a relevant field such as Marketing, Business Administration or related.

Experience

No experience required.

Skills (Critical)

• Empathy, adaptation, assertiveness, self‑development, external structure, flexibility, focus on service, openness to new ideas and to take on challenges, sociability, thoroughness, caution, orientation to ideas, self‑structured.

Support

• Abstract reasoning skills, drive, initiative, energy, sense of urgency.

Behaviors

• Persuasively sells ideas to gain support and acceptance; expresses ideas and opinions with confidence; develops new contacts and initiates relationships; maintains existing relationships; demonstrates enthusiasm for helping others.