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Senior Customer Experience Agent — Call Center

iQor

iQor is seeking polite, professional Customer Service Call Center Agents to represent our clients by providing remarkable service to customers via phone. You will handle a high volume of inbound and outbound calls, listen to understand the reason for the call, and provide accurate and efficient responses.

The role emphasizes empathy, teamwork, and adherence to production standards, with attendance and shift flexibility including nights and weekends as key requirements.

#J-18808-Ljbffr

Vacante publicada el 3 días atrás
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