BANAMEX Analista de Soluciones IA

The Business Analytics Int Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex sensitive information. Moderate but direct impact through close contact with the businesses core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities

• Gathers operational data from various cross functional stakeholders to examine past business performance.
• Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies.
• May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis.
• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings.
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities.
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-5 years relevant experience.
• Advanced process management skills, organized and detail oriented.
• Curious about learning and developing new skillsets.
• Positive outlook with a can-do mindset.

Education

• Bachelors/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

El Analista de Soluciones IA

El Analista de Soluciones IA forma parte del equipo de AI Automation Factory para Operaciones. Construye módulos de IA y Gen AI que se integran via API con los flujos operativos del banco. El equipo cubre un rango amplio de procesos, como dictaminación, validación de estados de cuenta, atención a autoridades, entre otros. Opera como una fábrica interna: diseña, construye, prueba y opera módulos reutilizables.

Responsabilidades

• Entender los procesos operativos que el módulo automatiza: lectura de documentos y criterios de decisión.
• Participar en el refinamiento de especificaciones y en la validación de resultados.
• Prompt engineering aplicado: few-shot examples, structures outputs (JSON), instrucciones de formato, manejo de casos borde.
• LLMs y sus APIs: parámetros, límites de contexto, formatos de respuesta.
• Python a nivel intermedio: llamadas APIs REST, lectura y escritura JSON, manejo básico de errores.
• Lectura e interpretación de documentos jurídicos y financieros.

Tecnologías Clave

• AWS: IAM, VPC, EC2, S3, EKS/ECS.
• Infrastructure as Code: Terraform, CloudFormation.
• Datos: Apache Spark, Cloudera Platform, SQL.
• CI/CD: GitHub Actions, GitLab CI, Jenkins Agentes y AI: Arquitecturas de agentes, integración con LLMs.

Perfil profesional

• Ingeniería en computación, sistemas, software, ciencia de datos o afín.
• 3+ años de experiencia, al menos 1 año trabajando con LLMs o IA generativa en proyectos reales.
• Perfil mixto: código para implementar o probar módulos y dominio para trabajar prompts con precisión sobre documentos.

CITI is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please let us know.

View Citi’s EEO Policy Statement and the Know Your Rights poster.