Assistant Production Manager (Monterrey)

JOB SUMMARY

Manage and lead the Direct Fulfillment (DF) Manufacturing Department focused on continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

Recruitment and Retention

• Identify people requirements that meet the needs of the workcell and the customer/product
• Recruit, interview and hire line managers
• Coach line managers in the interviewing/hiring process
• Monitor team member turnover; identify key factors that can be improved; make improvements
• Identify key factors in team member turnover that can be improved and make improvements

Employee and Team Development

• Identify individual and team strengths and development needs on an ongoing basis
• Create, implement and/or validate training curriculum in area of responsibility
• Ensure team members receive the proper training and tools (ERP access etc.) to perform their job duties and monitor their progress
• Coach and mentor line managers to deliver excellence to every internal and external customer
• Create and manage succession plans for line manager function

Performance Management

• Establish clear measurable goals and objectives by which to determine individual and team results (e.g., operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals)
• Develop, motivate and challenge all team members to perform to their full potential, providing direct and timely feedback in formal and informal media
• Provide ongoing feedback to DF leads on team member’s contribution to the workcell
• Solicit ongoing feedback from cell members, customers and coordinators on cell manager’s contribution to the team
• Provide ongoing coaching and counseling to line manager based on feedback
• Express pride in staff and encourage them to feel good about their accomplishments
• Perform team member evaluations professionally and on time
• Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals
• Coordinate activities of the production team and keep them focused in times of crises
• Ensure recognition and rewards are managed fairly and consistently in area of responsibility

Communication

• Provide communication forum for the exchange of ideas and information with the department
• Organize verbal and written ideas clearly and use an appropriate business style
• Ask questions; encourage input from team members
• Assess communication style of individual team members and adapt own communication style accordingly
• Act as a communication link between the customer and Jabil for all manufacturing activities

TECHNICAL MANAGEMENT RESPONSIBILITIES

• Train the manufacturing teams on the validity of management by metrics and monitor all manufacturing metrics
• Drive continuous improvement through trend reporting analysis and metrics management
• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority
• Focus on performance metrics such as: on time ship, DGR requirements, recommit performance, expedite response time, undispatch response time, OBA yields, bad board levels, inventory accuracy, lead time performance and test yields
• Develop, own and drive all DF‑JOS meetings to drive issues for continuous improvement
• Aid in the seamless introduction of new products into the assigned workcells and transition of existing products to global DF sites
• Understand customer production requirements both current and future by analyzing capacity and manpower
• Know and understand all production issues such as line stops and downtime and drive them to resolution in a timely basis
• Delegate and organize departmental workload according to project assignments
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor
• Comply and follow all procedures within the company security policy
• Assure that procedures and work instructions are efficient and not redundant
• Ensure all sensitive and confidential information is handled appropriately
• May perform other duties and responsibilities as assigned

JOB QUALIFICATIONS