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Customer Experience Lead: Strategy, Analytics & Automation

Dormont Manufacturing Co

Dormont Manufacturing Co is searching for a Customer Experience (CX) Manager in Mexico City to lead a multidisciplinary CX team focused on improving customer journeys and operational performance.

The successful candidate will oversee analytics teams, drive insights, and own the CX strategy, contributing to key metrics such as customer satisfaction and efficiency.

Benefits include flexible hybrid work, generous time off, and a commitment to employee well-being.

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Vacante publicada el 1 día atrás
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