Human Resources Site Leader (6-month contract)

Job Description

Are you ready to dive into the heart of employee relations and make a real impact?

Join our dynamic team as a Human Resource Specialist on a temporary six-month contract. You will lead support for our Consumer Shopper Engagement (CSE) and Business Support Operations (BSO) teams. Bring your expertise and passion to a role that's as exciting as it is rewarding!

Please Note: 

• This is an Individual Contributor role
• All resumes must be in English.
• The office will be moving to Torre Obispado 1 (T.Op)Constitución 2200, Obispado, 64060 Monterrey, N.L., Mexico in September 2026.
• Our hybrid working model is 3 days office/2 days home weekly.
• This position is on a six-month fixed-term contract basis until February 2027.

Core Responsibilities:

• Own Employee Relations governance for the site: Lead all investigations, disciplinary actions, terminations, grievances, ethics cases, and conflict resolution processes, ensuring legal compliance and consistent decision-making.
• Mitigate labor and compliance risk proactively: Ensure full adherence to Mexican Labor Law, telework regulations (if applicable), STPS requirements, internal policies, and audit standards; anticipate and prevent litigation, inspections, or reputational risk.
• Act as trusted advisor to site leadership: Mentor managers on performance management, difficult conversations, workforce decisions, documentation standards, and employee engagement risks.
• Lead workplace investigations and case management: Conduct structured, documented investigations related to harassment, misconduct, retaliation, ethics breaches, and policy violations; ensure defensible outcomes.
• Support workforce lifecycle processes: Lead onboarding compliance, probationary follow-up, contract administration, performance improvement processes, and offboarding practices.
• Audit employee climate and attrition drivers: Auditing turnover, absenteeism, grievance trends, and engagement risks typical of call center operations; recommend preventive interventions.
• Ensure audit readiness and documentation control: Maintain complete and inspection-ready employee files, disciplinary records and compliance evidence.
• Coordinate with Legal, Safety, IT, and Compliance partners: Serve as the local point of contact for cross-functional risk matters including psychosocial risk (NOM-035), data privacy, and workplace safety obligations.

Play your part in our team succeeding

We are seeking a dynamic professional to lead compliance and drive continuous improvement within our People, Places, and Culture team. You'll develop innovative solutions that align with our company's values. 

Do you have what it takes?

• Experience in Labor Relations including LFT knowledge and application.
• Experience working in larger organizations.
• Build partner relationships with the ability to collaborate across geographies, functions, and organizational levels.
• Self-directed, can work independently and as a team member.
• Proven business understanding and acumen.
• Strong communication and relationship builders.
• Independent voice encouraging a collaborative yet challenging environment.
• Experience with project work and tools.
• Ability to prioritize multiple priorities and deadlines.
• Open-minded and dedicated to discovering solutions through a structured, collaborative approach. 
• Advanced English proficiency.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – You'll find this at the top of this advert and when you join the team, we'll confirm this with you.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.