Transportation Manager, Easy Ship (Monterrey)

This role will manage the operation for first mile activities, pickup packages from our sellers by managing an efficient operation and ensuring timely, accurate and cost effective pickups from our sellers.

Qualifications

• 1+ years as people manager having 5+ direct reports
• 3+ years of general experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Intermediate-Advanced English (B2+)
• 1+ years of performance metrics, process improvement or lean techniques experience

Job Responsibilities

• Ensure productivity on route through training, analysis and feedback of performance.
• Partnering with the Amazon Logistics warehouses management team to establish and maintain quality standards.
• Have E2E responsibility of managing, building and enhancing pickup routes with external partners.
• Identify and control gaps in the processes and bias to cover the sellers volume.
• Ensure the achievement of the metrics related to the pickup routes and middle mile routes.
• Provide detailed inputs to the product team based on learnings.
• Setting and communicating performance goals, creating expectations and objectives to achieve seller promise expectations and ensure accuracy and quality.
• Cross functional coordination and task tracking.
• Communications across various buildings to ensure alignment of goals and tasks to guarantee the overall success of the program.
• Strategic planning and forecasting to appraise performance and problem resolution.
• Support the expansion of the program and improvements to the network that deliver versátil and efficient products on behalf of our sellers.
• Ensuring procedures are followed for safety, building security and product loss prevention.
• English Speaking and Writing.

Monterrey, NLE, MEX