Senior Major Incident Lead - ITSM & ServiceNow
Heineken
Heineken busca un profesional para gestionar y coordinar la atención de incidentes críticos de tecnología, asegurando respuesta oportuna para minimizar impacto en operaciones.
El rol lidera procesos ITSM, facilita la colaboración entre equipos y garantiza cumplimiento de ITIL. Se requiere ITIL, ServiceNow y experiencia en entornos globales; inglés avanzado y capacidad para trabajar bajo presión.
#J-18808-LjbffrVacante publicada el 1 hora atrás
Empleos similares que podrían interesarleBasado en la vacante Senior Major Incident Lead - ITSM & ServiceNow en Monterrey, N.L.
- ...de incidentes críticos de tecnología (Major Incidents) dentro de la organización, asegurando... ...estándares de gestión de servicios de TI (ITSM) y las mejores prácticas de ITIL.... ...actualización oportuna de incidentes en ServiceNow, manteniendo una comunicación efectiva...ServiceNowPráctica
Heineken
Monterrey, N.L.1 hora atrás - ...in Guadalupe, Mexico, to support global IT transformations. The ServiceNow Developer will contribute to IT Services delivered by KION... ...enhancements. The role requires experience in ServiceNow deployments, ITSM/CSM, and working with international teams. English fluency is...ServiceNowSenior
KION Business Services Polska
Guadalupe, N.L.3 días atrás - ...CITI en México busca un Administrador/Manager experto en ServiceNow para liderar la administración, configuración avanzada e integraciones complejas del ecosistema. El rol exige dominio de ITSM, pruebas (unitarias, integración y UAT), resolución de incidentes críticos...ServiceNow
CITI
Guadalupe, N.L.1 día atrás - Michael Page International México Reclutamiento Especializado S.A. de C.V. busca un líder de Respuesta a Incidentes de ciberseguridad con más de 10 años de experiencia para dirigir respuestas a incidentes de alto impacto y coordinar equipos especializados. El candidato...Senior
Michael Page International México Reclutamiento Especializad...
Monterrey, N.L.1 hora atrás - ...Johnson Controls is seeking a seasoned Platform Owner & Chief Architect for ServiceNow to lead the technical strategy, architecture, and lifecycle of the enterprise platform. You will govern ITSM, ITOM, CMDB and HRSD aspects, drive modernization, and ensure secure,...ServiceNowSenior
YDU JC Air Cond & Ref Inc.- Dubai
Monterrey, N.L.1 día atrás - ...environments, troubleshoot connectivity issues, manage incidents, and collaborate with senior support teams to deliver reliable network... ...alerts. Log, track, and manage incidents through ITSM platforms such as ServiceNow or Remedy. Perform basic network health checks...ServiceNowSeniorTrabajo por turnos
Tata Consultancy Services
Monterrey, N.L.1 día atrás - ...Ball Corporation seeks an ITSM Functional Analyst to implement and support complex technology solutions that boost performance and service... ...while ensuring stability and resilience. You will drive incident responses, change management improvements, and release activities...
Ball Corporation
Santiago, N.L.1 día atrás - ...You will collaborate with business stakeholders, IT teams, and partners to translate requirements into scalable, reliable services. The role emphasizes major incident management, change and problem management, and ongoing improvement initiatives. #J-18808-Ljbffr...Senior
Ball Aerospace
Santiago, N.L.1 día atrás - ...Technical Account Advisor is a senior customer-facing technical role... ...and business stakeholders. Lead onboarding and implementation... ...observability/monitoring tools, incident management platforms, and CRM/ticketing systems (JIRA, ServiceNow, Gainsight). Experience...ServiceNowSenior
JDA Software
Monterrey, N.L.1 día atrás - ...Developer & designer (ServiceNow). What you’ll... ...Specialist - IT Senior Developer for the... ...Responsibilities include leading technical... ...Architect, design and lead solutions for... ...knowledge in ServiceNow ITSM, Asset (HAM/SAM),... ...use cases like incident trend analysis, problem...ServiceNowSenior
Eaton Corporation
Santiago, N.L.4 días atrás - ...business is a recognized, world-leading professional assurance... ...experience to our Management Systems Lead Assessor role and make the... ...LR authoritatively at the most senior levels across the industry,... ...in the US within easy reach of major commuting routes, B.S. in Engineering...SeniorContratista
Nettitude Group
Monterrey, N.L.3 días atrás - ...sites, working closely with senior architects and the wider network... ...will own day-to-day changes, incident and problem resolution, and... ...requests within agreed SLAs, lead root cause analysis on recurring... ...such as SolarWinds and ServiceNow. ~ Familiarity with ITIL service...ServiceNowSeniorPrácticaEmpleo permanente
Unisys
Monterrey, N.L.1 día atrás - ...Danfoss GmbH, Apodaca, Mexico, seeks a Senior Professional to lead WAN service delivery and drive reliable, high-performance network services for... ...internal teams and external providers. You will own incident management, monitor KPIs, and ensure governance compliance...Senior
Danfoss GmbH
Ciudad Apodaca, N.L.3 días atrás - ...Controls, a global leader in thermal... ...services and an industry‑leading field organization... ...society forward. The ServiceNow Platform Owner &... ...owners, including ITSM, CMDB, SAM/HAM,... ...point for major platform issues, platform... ...leakage, re‑work, incident recurrence, failed...ServiceNow
YDU JC Air Cond & Ref Inc.- Dubai
Monterrey, N.L.1 día atrás - Datwyler is seeking a Cybersecurity Specialist in Santiago de Querétaro, Mexico. This role involves collaborating with third-party suppliers, conducting security evaluations, and implementing security measures across projects. The ideal candidate will have over 5 years...Senior
Datwyler
Santiago, N.L.4 días atrás - ...The Enterprise Architecture Practice Lead is responsible for activating and coordinating domain-specific Enterprise Architects, establishing... ...tooling (e.g., SharePoint, PowerPoint, Visio, LucidChart, ServiceNow) for visualizing and managing enterprise architecture. Ensure...ServiceNow
Clarios, LLC
Monterrey, N.L.1 día atrás - ...We are seeking a ServiceNow SAM Pro Implementation Lead to join our team. In this role, you will lead the LATAM ServiceNow SAM Pro implementations -... ...ensuring compliance, efficiency, and alignment with ITAM/ITSM best practices. Help with the integration of...ServiceNow
Open iT, Inc.
Santiago, N.L.9 horas atrás - ...The role is responsible for incident resolution, service request... .... Participate in Major Incident and Problem Management... ...management IT Service Management ServiceNow (or equivalent ITSM platform) Incident... ...connected globally. FLS is a leading, full flowsheet minerals processing...ServiceNow
FLSmidth
Monterrey, N.L.1 día atrás - ...Associate Director - B&W Industrial Finance Lead & MTY Controller Function: Finance... ...performance across multiple sites, and partner with senior Supply Chain and Finance leaders as we... ...Planning on capacity, RCCP, performance and major operational decisions. Ensure strong...SeniorTiempo completo
Unilever
Monterrey, N.L.2 días atrás - ...Corning Inc. is seeking a Service Desk Manager to lead our Latin America team from Monterrey, supervising approximately 12 IT professionals... ...drive service performance, with hands-on support during the ServiceNow transformation. The ideal candidate has a Bachelor's in IT or...ServiceNow
Corning Inc.
Monterrey, N.L.3 días atrás - ...precision, and purpose. We partner with leading platforms—Salesforce, ServiceNow, Adobe, Anaplan, Workday, Contentful... .... Job Title: Salesforce - Senior Developer You are a Salesforce Senior... ...and technical requirements Lead technical design sessions, designing...ServiceNowSenior
Slalom Build
Monterrey, N.L.1 hora atrás - ...Schneider Electric seeks a Senior Specialist, Category Management to lead strategic category sourcing and negotiation across global suppliers from its Mexico operations. You will develop category roadmaps, drive cost savings, and collaborate with internal partners to...Senior
Schneider Electric
Ciudad Apodaca, N.L.2 días atrás - ...Slalom Build is seeking a Senior Amazon Connect Principal to lead contact center solutions leveraging Amazon Connect and related AWS services. You will guide design and delivery, mentor teams, and play a key role in pre-sales activities with clients. The role requires...Senior
Slalom Build
Monterrey, N.L.3 días atrás - ...Carrier Global Corporation seeks an experienced S&OP professional to lead the 18-month consensus demand plan for the assigned Business... ...demand with revenue goals, driving continuous improvements in the SIOP cycle and collaborating with senior leaders. #J-18808-LjbffrSenior
Carrier Global Corporation
Ciudad Santa Catarina, N.L.2 días atrás - ...The HEINEKEN Company seeks an experienced Senior Safety Leader to define and govern the national road safety... ...drivers, both in-house and contracted, and lead the use of telematics to monitor performance and reduce incidents. Role requires advanced English, strong leadership...Senior
The HEINEKEN Company
Monterrey, N.L.3 días atrás - Michael Page International México Reclutamiento Especializado S.A. de C.V. busca un Sr. Talent Acquisition Manager para liderar estrategias de adquisición de talento en retail y FM-CG en Monterrey. Dirigirá reclutamiento masivo, supervisará el ciclo completo y colaborará...Senior
Michael Page International México Reclutamiento Especializad...
San Pedro Garza García, N.L.4 días atrás - ...Clarios is seeking an experienced in-house Counsel to lead Legal Compliance across LATAM and manage Litigation in Mexico. You will provide... ..., civil and criminal matters, supervise outside counsel, manage budgets, and report outcomes to senior leadership. #J-18808-Ljbffr...Senior
Clarios
San Pedro Garza García, N.L.4 días atrás - ...Magna International Inc. in Mexico is seeking a Senior Regional Compliance Advisor to lead the regional program across 46 divisions. You will advise on third-party due diligence, local risk topics, and compliance program expectations, partnering with executive leaders...Senior
Magna International Inc.
San Pedro Garza García, N.L.1 día atrás - ...Egis is seeking a senior engineer to lead IT infrastructure and Building Management Systems initiatives for major infrastructure projects. You will guide design, validation, and implementation, coordinating CCTV, access control, cabling, and building automation with engineering...Senior
Egis
Ciénega de Flores, N.L.3 días atrás - ...Fuller Technologies, Monterrey, Mexico, is seeking a Procurement Manager to lead day-to-day purchasing for projects, coordinate suppliers, and optimize cost, quality, and schedule. The role guides a procurement team, aligns with cross-functional partners, and drives global...Senior
Fuller Technologies
Monterrey, N.L.1 hora atrás
¿Desea recibir más vacantes?
Suscríbase y reciba vacantes similares a Senior Major Incident Lead - ITSM & ServiceNow. ¡Sea el primero en aplicar!
Búsquedas relacionadas
- supervisor de equipo Monterrey, N.L.
- líder de línea Monterrey, N.L.
- team manager Monterrey, N.L.
- jefe de grupo Monterrey, N.L.
- team leader Monterrey, N.L.
- lider almacen Monterrey, N.L.
- lider mejora continua Monterrey, N.L.
- lider de zona Monterrey, N.L.
- lider de procesos Monterrey, N.L.
- team-leader Monterrey, N.L.