HR Process Excellence & Continuous Improvement Lead

HR Process Excellence & Continuous Improvement Lead

Location: Mexico, Tultitlan.

Terms & Conditions: Full time, local work level terms. Drive transformation. Simplify complexity. Scale impact.

What this role is about

You will lead Continuous Improvement across HR Operations, transforming Hire-to-Retire processes into efficient, scalable, and digital-first experiences. This role combines Lean Six Sigma, automation, and data-driven decision-making to elevate HR service delivery globally.

What you’ll be responsible for:

• Optimize end-to-end HR processes (Onboarding, Internal Movements, Offboarding)
• Eliminate inefficiencies and standardize best practices across regions
• Lead Lean Six Sigma initiatives (DMAIC, Kaizen) to improve quality and reduce cost
• Drive automation (RPA, Power Platform, AI) toward touchless operations
• Define and track KPIs; build dashboards and actionable insights
• Partner with global HR, HR Tech, and cross-functional teams to deliver transformation
• Champion a "First Time Right" and continuous improvement mindset

What we’re looking for

• 6–9 years of experience in Process Excellence or Continuous Improvement
• Strong background in HR Shared Services / Global Business Services
• Solid understanding of Hire-to-Retire processes
• Lean Six Sigma Green or Black Belt
• Experience with HR systems (Workday, SAP or similar) and automation tools
• Strong analytical skills and structured problem-solving approach
• Ability to operate in fast-paced environments and drive change at scale

What you can expect

• A high-impact role shaping HR transformation across multiple geographies
• Exposure to global stakeholders and strategic initiatives
• Hands‑on experience with automation, AI, and digital HR
• Strong career growth in Operations Excellence and Transformation

Equal Opportunity Employer

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples. This role is open to all qualified individuals.