Operations Project Manager II

JOB SUMMARY

The Ops Project Manager II leads and supports assigned projects and initiatives of medium to high complexity applying project management methodology to support the company and group’s strategy. Manage assigned projects through the various stages of the project lifecycle, from concept to launching. This includes developing SOW, business proposals, functional requirements, project plan with milestones and implementation plan. Provide management and guidance toward successful collaboration with multi‑functional groups and direct project team responsible for implementation of Jabil’s strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Define concise goals and objectives within a project framework
• Ensure all project requirements and/or objectives are correctly gathered, understood and properly translated for execution
• Define and recognize project Key Performance Indicators and manage the work within scope, quality, time and cost constraints
• Conduct project risk reviews and appropriate mitigation
• Facilitate communication as appropriate to all involved and "manage" the stakeholders. This includes escalating issues to the next level of management
• Collaborate in determining forecast project budget and staffing needs for current and future site needs
• Accountable for overall project success - including cost, schedule, quality, and scope management
• Accountable for customer satisfaction both internal and external to project success
• Ability to form and lead strong multi-functional teams to achieve company and/or customer objectives
• Understand and exceed customer (internal or external) needs and expectations
• Identify creative ways to implement corrective actions in a cost‑effective manner
• Utilize tools to track changes and identify cost impact for review with senior management
• Provide feedback to project team and leaders on concerns with cost
• Drive the wider team to continuously improve in key operational metrics and the achievement of the project and organizational goals
• Develops and owns project plan, establishing a road map with clear dates and clear deliverables
• Provide regular project updates to project team, relevant departments, stakeholders, project champions and senior leadership as needed
• Work with stakeholders to define project road maps and deliverables
• Clarify and communicate project objectives and success criteria
• Establish and maintain communications with both customer personnel and senior management as needed
• Ensure all sensitive and confidential information is handled appropriately
• Facilitate communication and education for all interested parties as deemed necessary
• Responsible for managing cross‑divisional / cross‑functional / cross‑cultural teams
• Build and structure integrated teams to ensure maximum performance; provide direction and motivation
• Could provide mentorship and coaching to project team members, give and receive both written and verbal feedback
• Identify and prepare proposals that close gaps and mitigate risk
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor
• Comply and follow all procedures within the company security policy
• May perform other duties and responsibilities as assigned

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

• Experience managing multiple projects simultaneously
• Ability to form and lead strong multi‑functional teams to achieve company and customer (internal or external) objectives
• Organize verbal and written ideas clearly and use an appropriate business style
• Ability to effectively present information to management and/or customer personnel
• Ability to respond in a timely fashion to common inquiries or complaints
• Define, develop and implement strategies to contribute to the overall company and group strategic direction
• Demonstrate high performance orientation, detail orientation, market knowledge and sound judgment
• Demonstrate ability to build and leverage partnerships, implement change and manage projects
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e‑mail skills required
• Advanced PC skills, including training and knowledge of Jabil’s software packages in an integrated system such as SAP

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree required
• Minimum of 5+ years of experience
• Desired experience in Management/ supervisory role
• Minimum of 1‑year experience leading projects or in project management
• PMP Certification or equivalent preferred
• Or an equivalent combination of education, experience and/or training