Senior Deployment Engineer (Xico)

Derq is an MIT spinoff building AI-powered traffic safety and smart infrastructure. We are a team of passionate innovators, leveraging the latest in AI and technology to transform the future of mobility. Our platform enhances road safety and traffic management by turning real-time data into actionable insights for cities and road operators. Our patented technology collects and analyzes data from connected sensors like cameras, radar, and traffic signal controllers to help predict and prevent road incidents. We deploy edge and cloud solutions that make intersections and highways safer and smarter.

Role Overview

We are looking for a Senior Deployment & Configuration Engineer to lead the setup, configuration, deployment, and reliability of our software and hardware solutions across client projects. In this role, you will own complex deployments, manage server and system configurations, validate production readiness, monitor live systems, and troubleshoot technical issues after go‑live. You will work closely with Project Management, Software Systems, and DevOps teams to improve deployment quality, standardize configurations, and keep performance and uptime high. You will also support process improvements, documentation, and knowledge transfer to help scale delivery across projects.

Key Responsibilities

• Configure and deploy Derq’s edge and cloud‑based traffic safety solutions across customer sites.
• Use Derq’s Deployment Manager and internal tools to onboard new sites and configure intersection layouts, detection zones, event mappings, cameras, sensors, traffic controllers, and V2X integrations.
• Support deployment planning and readiness: coordinate configuration activities, identify risks early, and ensure prerequisites are completed prior to go‑live.
• Act as a senior technical escalation point for deployment and configuration issues, collaborating closely with Engineering, Product, Project Management, and Support teams.
• Troubleshoot complex technical issues across Linux servers, networking, sensors, cameras, traffic controllers, cloud connectivity, and software deployments.
• Monitor live systems, investigate alerts, support incident response, and drive root‑cause analysis for recurring operational issues.
• Develop scripts, automation, and tooling improvements to reduce manual effort and improve deployment quality, consistency, and speed.
• Contribute to GitHub repositories, including configuration files, deployment workflows, and internal tooling.
• Create and maintain deployment guides, runbooks, troubleshooting documentation, and configuration best practices.
• Support knowledge sharing across the team and help improve the consistency, quality, and scalability of Derq’s deployment operations.

Qualifications

• 5–7 years of experience in deployment, configuration, systems engineering, or a related technical role.
• Strong hands‑on experience with Linux server administration, including troubleshooting, log analysis, service monitoring, and performance diagnostics.
• Solid networking knowledge, including TCP/IP, routing, DNS, DHCP, NAT, VPNs, VLANs, firewalls, and port forwarding.
• Experience deploying, configuring, and supporting production systems in customer environments.
• Hands‑on scripting experience with Python and Bash/Shell to automate operational tasks and improve deployment efficiency.
• Experience working with Git and GitHub workflows, including commits, pull requests, and version control best practices.
• Good understanding of cloud and infrastructure concepts, particularly AWS, Docker, and CI/CD pipelines.
• Experience with edge computing, IoT systems, connected devices, video analytics, or hardware‑integrated software solutions.
• Strong ability to troubleshoot across software, infrastructure, networking, and connected devices.
• Experience creating technical documentation, including runbooks, configuration guides, and troubleshooting procedures.
• Experience with ITS, traffic controllers, SPaT/MAP, V2X, smart city deployments, or traffic management systems is a strong plus.