L2 Tech Support Engineer — Real-Time Chat & Incident Mgmt
Link-Worldwide
Link-Worldwide is looking for a support professional to deliver integral IT Service Desk chat support services in Mexico City. The role involves providing real-time technical assistance, managing incidents through the ServiceNow system, and ensuring a consistent user experience.
The ideal candidate should have coaching skills and experience in knowledge base authoring. Strong communication and documentation skills are essential for this position.
#J-18808-LjbffrVacante publicada el 1 día atrás
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