Customer Service Manager, Aftermarket Parts & Site Launch
Link-Worldwide
Link-Worldwide is seeking a Customer Service Manager in Monterrey, Nuevo León. This role involves leading a high-volume Aftermarket Parts support team to ensure operational excellence and customer satisfaction. The ideal candidate will have strong experience in customer service, team management, and technical support.
Key responsibilities include coaching staff, ensuring accurate order processing, and supporting the launch of a new service location. Applicants should have experience with Salesforce and SAP, and be bilingual in English and Spanish.
Comprehensive health insurance and professional development opportunities are part of the competitive benefits package.
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