Principal Software Engineer, Comet Manufacturing - Ciudad Juarez, Mexico

Our Team

We in Cimpress Technology’s Fulfillment team are building Comet, the next-generation manufacturing platform that will power billions of dollars in annual revenue across our global manufacturing network and key to our strategy for unlocking manufacturing and supply chain excellence. We’re looking for a Principal Software Engineer to help accelerate the building and deployment of Comet, the system powering our scale-up at our newest manufacturing site in Ciudad Juárez.

What You Will Do

• Serve as the senior engineering representative for the Fulfillment Engineering organization at the Ciudad Juárez manufacturing site.
• Develop a broad understanding of the Comet platform and manufacturing operations to effectively connect operational challenges with the right technical solutions.
• Partner with Manufacturing Engineering, Product, TPM, Support, and software engineering teams to investigate complex production issues and drive durable platform improvements.
• Translate operational insights into engineering and product direction, ensuring the broader development organization continuously improves Comet based on real-world manufacturing experience.
• Strengthen collaboration across manufacturing and engineering organizations while providing technical leadership, sound judgment, and mentorship.
• Availability to travel frequently to and work on-site in Ciudad Juárez (starting around 50% and evolving to vary from 25-40% in steady-state).

Your Qualifications

At Cimpress, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.

• Proven technical leadership designing, building, and operating complex distributed software systems in the cloud (AWS preferred) using languages like TypeScript and Java with React
• Strong systems thinking, troubleshooting, and debugging skills.
• Experience collaborating effectively across engineering, product, TPM, support, and operational organizations.
• Excellent communication skills with technical and non-technical audiences.
• Ability to build trusted relationships in a dynamic manufacturing environment.
• Passion for solving complex technical problems and improving operational excellence at scale.

Nice to Have

• Lean manufacturing and Mass Customization experience

Why You'll Love Working Here

We encourage our engineers to think like owners – to continue to act small as we grow. Every team defines their own roadmaps, and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble. We have a Remote-First operating model and culture, with team members in over 15 countries and 30 US states, offering autonomy and the flexibility to work from home. Cimpress also provides collaboration spaces for team members to work physically together.

About Us

Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized physical (and digital) products, for over 17 million global customers. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. And this kind of innovation keeps customers coming back.

Commitment to Diversity, Equity, & Inclusion

Cimpress exists to help our customers live their dreams. Each dream is unique – and the Cimpress team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

Cimpress Technology, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

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