International Key Account Manager KAM Hybrid

INTERNATIONAL KEY ACCOUNT MANAGER Hybrid: 3x2. 2 days online.

CUNSA International — Monterrey, MX

POSITION SUMMARY

The International Key Account Manager is responsible for managing and growing commercial relationships with key clients in the dietary supplements sector worldwide. The role calls for a strategic approach to identifying growth opportunities, meeting client needs (training, marketing material development, promotions, commercial execution, etc.) and safeguarding the profitability of the business.

RESPONSIBILITIES

• Key Account Management: Build and maintain strong relationships with strategic international clients, including importers, distributors and retail chains, ensuring every client makes correct use of the brands assigned to them as well as their own brands.
• Sales Strategy: Define and execute sales and incentive plans tailored to each client's needs — plans that help them grow their business while staying aligned with Cunsa's vision and objectives — and evaluate and define new distribution and sales channels.
• Market Analysis / Business Development: Conduct market and competitor analysis to identify trends, business opportunities and potential markets for expanding the product lines.
• Product Knowledge: Maintain deep knowledge of the products and trends in the dietary supplements industry in order to provide expert advice to clients (product mix, presentations, price ranges, etc.).
• Negotiation: Lead negotiations on contracts, pricing and commercial terms, securing mutually beneficial relationships.
• Cross-Functional Collaboration: Work with the marketing, product development and logistics teams to ensure effective, fast solutions are delivered to clients.
• Act as the channel of communication between the client, the commercial area and the production plant, supporting any need that may arise between the two parties.
• Support and coordinate product registration processes with the assigned accounts and with the relevant areas within the company.
• Sales Analysis: Produce reports on account performance, analyzing sales data, margin and market trends to support strategic and operational decision-making.
• Client Training: Provide training and support to clients on products, promotions and new developments, drawing on the technical and design teams.
• Continuous Learning: Stay up to date on products, services and international market trends.

REQUIREMENTS

• Education: Bachelor's degree in Business Administration, Industrial Engineering or a related field.
• Experience: Minimum 5 years of B2B sales experience in the dietary supplements industry or related sectors.
• Languages: Fluency in English and Spanish.
• Industry knowledge preferred: Familiarity with regulations and trends in the dietary supplements and/or food industry.
• Communication Skills: Excellent interpersonal and presentation skills, with the ability to communicate information clearly.
• Results Orientation: Strong focus on achieving sales targets and building lasting relationships.
• International Travel: Availability to travel to different markets across multiple regions.

COMPETENCIES

• Strategic Thinking: Ability to design and implement effective long-term sales strategies.
• Adaptability: Flexibility to work in a multicultural, fast-moving environment.
• Problem Solving: Ability to identify and address problems creatively and effectively.
• Teamwork: Ability to collaborate across different departments and teams.

Hybrid: 3x2. 2 days online.