HR Specialist (Hybrid - Guadalajara Jalisco)

The HR Specialist ensures robust operational support for Managers and Service Delivery functions by executing administrative, compliance, and process-driven tasks. This role guarantees the accuracy of HR documentation, payroll inputs, employee records, and operational billing data while maintaining site-level continuity, vendor coordination, and overall service readiness.

Required Competencies and Skills

Qualifications

• Bachelor’s degree in HR, Business Administration, Industrial Relations, or a related field.

• 4–6 years of experience in HR operations, HRBP support, administrative HR, or office coordination.

• Demonstrated capability in handling structured processes, documentation flows, and service-delivery or back-office routines.

• Experience with HRIS platforms, payroll inputs, and data validation.

• Intermediate–advanced proficiency in Excel (pivot tables, validations, audits).

• English proficiency B2/C1

Competencies

• Operational Excellence: Capacity to maintain consistent processes under defined standards.

• Analytical Orientation: Ability to interpret HR and operational data into clear outputs.

• Service & Stakeholder Focus: Coordinates with employees, leaders, and external vendors.

• Organization & Time Management: Manages parallel tasks with deadlines across two reporting lines.

• Professional Discretion: Handles confidential information with rigor and compliance.

Main Responsibilities

• Maintain and update employee files, document control, and compliance documentation aligned with company policies.

• Prepare and validate payroll inputs (attendance, incidents, overtime, leaves, corrections) before submission.

• Coordinate onboarding and offboarding administratively , including documentation, accounts, access, scheduling, and checklists.

• Prepare HR-related reports and trackers (headcount, compliance calendars, documentation inventories, policy acknowledgments).

• Conduct routine audits on employee data, contracts, and HR digital repositories.

• Provide structured administrative support for HRBP interactions: scheduling, documentation, survey deployment, and follow-up tracking.

• Support employee case documentation and escalation routing according to internal protocols.

• Manage site-level logistics such as supplies acquisition (coffee, stationery), inventory control, and minor purchasing activities.

• Coordinate with vendors for maintenance, cleaning, refreshment services, and other office needs.

• Track and validate monthly operational expenses, including vendor invoices and site cost breakdowns.

• Maintain updated logs of access cards, equipment assignments, and space utilization.

• Collect, validate, and prepare monthly reports

• Maintain trackers related to operational costs, petty cash (if applicable), and vendor billing cycles.

• Ensure that operational and HR data required for invoicing or client reporting is accurate and delivered on time.

• Prepare welcome kits, coordinate access, and ensure site readiness for new hires.

• Support small-scale, non-strategic employee activities (birthdays calendar, small logistics)

• Maintain clear communication of site-related operational updates (supplies, maintenance, schedule adjustments).