Senior Amazon Seller Central Manager - Remote

Amazon Marketplace Manager – Remote

This is a full-time, long-term remote position open to qualified candidates

About the Role

Tiffand is seeking an experienced Amazon Marketplace Manager to help manage and grow our Amazon business. This is a hands-on position for someone with deep, practical experience working inside Amazon Seller Central, particularly within the United States marketplace.

The right person will take ownership of day-to-day Seller Central operations, identify opportunities and problems without waiting to be told, and follow issues through to resolution. We need someone who is equally comfortable working with flat files, troubleshooting catalog problems, analyzing performance, managing inventory, and coordinating listing improvements.

This is not a general virtual assistant, customer service, PPC-only, or freelance position. It requires substantial hands-on Amazon Seller Central experience.

Primary Responsibilities

• Manage day-to-day operations within Amazon Seller Central
• Create, optimize, and maintain product listings
• Make catalog updates using category-specific flat files and bulk-upload templates
• Troubleshoot listing, variation, contribution, attribute, and catalog issues
• Open and manage Seller Support cases through resolution
• Work within Amazon Brand Registry
• Monitor Account Health and help resolve policy or compliance issues
• Investigate and resolve hazmat classification and restricted-product issues
• Prepare FBA shipments and provide shipping labels and documentation to suppliers
• Monitor inventory and help determine replenishment and reorder needs
• Record incoming inventory and purchase-order information in our systems
• Identify and resolve stranded, suppressed, and inactive inventory
• Create SKUs according to established company naming conventions
• Monitor pricing and manage repricing
• Review reimbursement opportunities and manage reimbursement cases
• Analyze Amazon business reports and translate findings into specific actions
• Identify opportunities to improve traffic, conversion, sales, and profitability
• Verify that requested listing and catalog changes are implemented correctly
• Maintain accurate documentation and project information in Google Drive

Brand and Listing Development

• Conduct listing audits and competitive research
• Research customer reviews and voice-of-customer information
• Recommend improvements to titles, bullets, descriptions, images, and backend content
• Coordinate with our graphic designer on product images, A+ Content, Brand Stories, and other creative assets
• Create or help create A+ Content, Brand Stories, comparison charts, and image alt text
• Assist with advertising analysis and coordinate with advertising specialists when necessary
• Monitor listing performance after changes are made

Additional Responsibilities

Amazon will be the primary focus of this position. Additional responsibilities may occasionally include:

• Basic eBay order and listing management
• Basic Walmart order and listing management
• Recording business expenses and maintaining operational records
• Working within Google Workspace
• Project management and other administrative tasks directly related to marketplace operations

Required Qualifications

• At least three years of hands-on Amazon Seller Central experience
• Extensive experience managing Amazon accounts in the United States marketplace
• Strong knowledge of Amazon flat files, bulk uploads, and upload-processing reports
• Experience creating and modifying listings, variations, and catalog attributes
• Experience preparing FBA shipments and managing inventory
• Experience working with Seller Support and resolving complicated account or catalog issues
• Working knowledge of Amazon Brand Registry
• Good understanding of Amazon policies and the ability to keep up with policy changes
• Strong analytical skills and experience using Amazon business reports
• Advanced proficiency with Google Sheets and Google Drive
• Excellent written and spoken English, including professional grammar
• Strong attention to detail and the ability to verify completed work
• Excellent troubleshooting and problem-solving skills
• Ability to prioritize work, manage multiple projects, and operate with limited supervision
• A reliable computer, internet connection, and professional remote-working environment

Experience with PPC, Account Health, reimbursements, eBay, or Walmart is helpful, but deep Seller Central operational experience is the priority.

The Person We Are Looking For

You may be a strong fit if you:

• Take ownership of problems and follow them through to completion
• Investigate why something happened instead of applying only a temporary fix
• Know when to use a flat file instead of making changes manually
• Can interpret Amazon reports and recommend specific improvements
• Communicate clearly when you encounter a problem, need a decision, or complete a project
• Are comfortable working independently while collaborating with a remote team
• Treat the Amazon account and the brands we represent with care and accountability

Schedule and Employment Expectations

This is a full-time position requiring at least eight working hours per day. Your established schedule must fall within our operating window of 6:00 a.m. to 8:00 p.m. Central Time and provide sufficient overlap with our U.S.-based management team.

This position must be your only full-time job. Outside freelance work, clients, or other employment must be disclosed before hiring. Undisclosed simultaneous full-time employment or job stacking is not permitted.

We are looking for someone who wants a stable, long-term position and the opportunity to grow with our company.

Compensation

• $1,700 to $2,000 USD per month, based on experience and demonstrated ability
• Performance-based bonuses
• Exceptional candidates may be considered above the stated range
• Long-term career growth and increasing responsibility
• Supportive and collaborative remote-working environment

How to Apply

Email the following information to Ver el correo electrónico en click.appcast.io with the exact subject line:

Amazon Marketplace Manager

Please include:

• Your résumé.
• Your current location
• The number of years you have worked directly in Amazon Seller Central
• The Amazon marketplaces you have managed
• Confirmation that you are available for a full-time position within the stated compensation range

Applications that do not follow these instructions may not be considered.

About Tiffand

Tiffand, established in 2017, is a growing U.S.-based e-commerce company. We sell physical consumer products directly to customers and partner with select brands to manage, promote, and sell their products on Amazon.

Our work includes marketplace operations, listing optimization, inventory management, advertising, creative development, and brand growth. We have a history of building long-term relationships with strong team members.

Learn more at