Customer Care Associate (Xico) (Valle de Chalco Solidaridad)
Link-Worldwide
Responsibilities
- Conduct internet research to clarify and validate companies' registered information such as legal entity, their business activity and scope of operations.
- Input such information of companies of various sizes, industries and general locations, into EcoVadis suppliers' database using country company registers and online databases.
- Contribute to the development and enhancement of the qualification process.
- Participate in collaborative initiatives with other teams within the organization, such as Supplier Engagement (support, live news research and engagement by phone).
Qualifications
- Fluency in English is a must.
- Proficiency in Spanish or other languages is an asset.
- At least 1 year of experience preferably with international exposure in a customer service/support role.
- Bachelor's Degree completed.
- Able to multitask and prioritize based on business/customer needs.
- Salesforce experience is a plus.
- An excellent level of computer literacy, especially using MS Excel, Word and other desktop tools.
- Customer and quality-oriented attitude.
- Strong analytical and problem-solving skills.
Additional Information:
Start date: April ****.
Location: Mexico City (Hybrid).
Requirement: 4 days per month in office.
Vacante publicada el 2 días atrás
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