Sector It Manager (Miguel Hidalgo) (Xico)

Overview

PepsiCo is one of the world's leading food and beverage companies with more than $79Billion in net revenue and a portfolio of diverse and beloved brands. Our products are sold in more than 200 countries and territories. We are over 250,000 game changers, mountain movers, and history makers, united by shared values and goals.

Responsibilities

As a member of the Business Corporate Solutions team, the role is responsible for the governance of all IT policies, processes and procedures that impact Corporate Finance, Tax, Legal, and Treasury. This includes Project Management Office, Transition Planning & Support, Release Management, Change Evaluation, Incident Management, Knowledge Management, Service Catalogue Management, Problem Management, Disaster Recovery, Business Continuity, Security Compliance, and Event Management. The role interacts with senior‑level executives to IT technical analysts, maintaining and supporting multiple priority solutions.

Your Impact

• Coordinate vulnerability remediation tasks; present and communicate service KPIs and SLAs to leadership.
• Lead minor enhancements agenda.
• Ensure smooth transition of DevSecOps projects to operations.
• Co‑manage technical team members internal and external to PepsiCo to effectively address service delivery.
• Lead Control & Audit activities.
• Lead all business‑critical incidents on the Business Corporate side; act as the Problem Coordinator and Security Champion.
• Manage system of records in enterprise tools such as myIT Services, myIT Portfolio, myidM, pepAGM, ACT, Archer, myCert, etc.

Qualifications

• 4‑year BS degree.
• 4+ years of IT expertise in service management.
• 4+ years of experience with IT Operations management.
• Excellent analytical and problem‑solving skills.
• Strong communication with vendors and all employee levels.
• Effective interpersonal skills and ability to collaborate without direct authority.
• Team player with high self‑motivation and results orientation.
• On‑call availability 24x7 during peak times may be required.
• Demonstrated ability to translate analytical findings into actionable solutions.
• Organized, stress‑tolerant with strong attention to accuracy.
• Advocacy for new tools and techniques and a proactive digital culture.
• Track record of improving processes, leading projects, influencing decisions, and fluency with digital technologies.

Equity & Inclusion Statement

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and an engine for innovation.