Customer Service Representative (Chihuahua)

Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Avenida Universidad - Chihuahua, Chihuahua :

We are Hiring! Join a different team, a different BPO.

Job Title : Intake Specialist (Customer Service Representative)

Location : On Site - Parques de San Felipe

Monthly Gross Salary : $19,850mxn

MUST have : Customer service experience (call center) and Advanced English Level.

Schedule : 8 hours + lunch + 2 days off

This is a role for Customer service functions, in a legal environment.

Responsibilities

• Conduct consultations for potential cases
• Sign up new clients electronically
• Set initial clinic appointments
• Process and file legal documents
• Meet walk-in clients & communicate with partner firms
• Data entry and case documentation

Skills & Qualifications

• Multi-tasking in fast-paced environments
• Organizational & tech proficiency
• Microsoft Word, Outlook, DocuSign
• Excellent client service skills

Additional Benefits

• A monthly lunch hosted by the client, at a restaurant chosen by the team, which varies each month.
• Evaluations after 6 months where you can earn a 2% to 3% salary increase, for a total of 5% per year.
• Quarterly $50 bonus for meeting metrics

Nível de educação deseada : Media Superior

Nível de experiência deseada : Nível Inicial

Función departamental : Comercial / Ventas

Industria : Servicio al Consumidor

Habilidades :

• customer service
• call center bpo
• advanced english