Product application engineer - low voltage (Nezahualcóyotl)

Overview

Location: Mexico (preferred: Mexico City) Hybrid work model with 30%-40% travel

Position Overview We are seeking a Product Application Engineer – Low Voltage to support business growth in the Mexican market. This role is highly sales-oriented and application-driven, focusing on supporting project opportunities, enabling channel partners, and developing industry-specific solutions. The position acts as a key bridge between products, sales teams, and customer applications, helping to improve project conversion and strengthen market competitiveness.

Key Responsibilities

• Application-Based Sales Support: Support sales teams and channel partners in project bidding, technical clarification, and solution development. Provide application-oriented product selection based on customer requirements. Participate in customer meetings to support project discussions and improve win rates. Contribute to value-based selling through technical differentiation.
• Industry Solution Development: Develop application solutions across key segments, including: OEMs; Panel builders; Commercial & residential construction; Renewable energy (solar, storage, EV charging); Utilities & power distribution. Translate customer needs into standardized and scalable solutions. Support industry-focused sales initiatives with technical insights.
• Channel Enablement & Product Promotion: Work closely with distributors to understand their product mix and market positioning. Identify opportunities for new product introduction and portfolio expansion. Support channel partners through: Product presentations; Technical workshops; Application training.
• Technical Support & Training: Provide day-to-day technical support to: Distributors; OEM customers; Panel builders and contractors. Deliver structured product and application training programs. Support troubleshooting and technical issue resolution during project execution.
• Voice of Market & Product Feedback: Collect and analyze feedback from customers and channel partners regarding: Product performance; Application requirements; Market needs. Provide structured input to headquarters for: Product improvements; Feature enhancements; New product development. Act as a key interface between local market needs and integral product teams.
• Product Introduction & Localization: Support the introduction of global low-voltage product lines into the Mexican market. Ensure product applications align with local practices and customer expectations. Collaborate internally to support product compliance and certification activities (e.g., NOM, ANCE, UL) when required, without being the primary owner.

Qualifications

• Education: Bachelor’s degree in Electrical Engineering, Power Engineering, or a related field.
• Experience: 3–8 years of experience in low-voltage electrical products (e.g., MCB, MCCB, ACB, switchgear, busway). Experience in one or more of the following: Application engineering; Technical sales / solution support; Working with distributors or industry customers.
• Technical Skills: Solid understanding of low-voltage distribution systems and applications. Ability to translate technical requirements into practical and competitive solutions. Familiarity with standards such as NOM, ANCE, UL, IEC is preferred.
• Business & Soft Skills: Strong customer-facing and communication skills. Sales-oriented mindset with the ability to support revenue growth. Ability to work cross-functionally with sales, product, and technical teams. Fast response, problem-solving, and execution capability.
• Language: Spanish: Native; English: Professional working proficiency (mandatory).
• Key Success Factors: Strong ability to support project-based sales and technical solution positioning; Good understanding of industry applications and customer needs; Capability to enable both channel partners and direct customers; High responsiveness in a dynamic and fast-paced sales environment.