Sap Service Consultant (Isla Guadalupe)

SAP After Sales Service Consultant responsible for managing the configuration changes and enhancements of our SAP system to support our Customer Service Organisation.

Key Performance Areas

• Design, customize and implement core functionalities of SAP CS/PM and/or SD Module in After Sales Service Area automotive. A SAP Power User in the named modules is welcome.
• Work on roll‑out and implementation of new business applications and functionality within the named SAP Modules.
• Responsible for successful implementation, including providing functional expertise, guidance, presentation, and instruction on SAP products to clients.
• Knowledge and experience of technical After Sales Service processes in SAP mainly: Orders, Notifications, Equipments and functional locations structures (including classifications, Measurement Points, etc.), contracts, maintenance planning.
• Facilitate the gathering of requirements, designing, implementing, and supporting SAP After Sales Service to enhance the clients' business functionality and performance.
• Participate in meetings and build trust with internal business customers, understand business objectives, and seek alignment.
• Engage with Key Users and Business partners to identify and validate requirements and translate them to solution design.
• Analyze and develop functional specifications and communicate to technical developers to develop the required solutions in the most efficient way.
• Monitor and present periodic status to stakeholders.
• Monitor risks/issues and prepare appropriate mitigation plans.
• Ensure best practices are followed and required processes and specifications are documented.

Qualifications

• Bachelor's degree in Computer Science, MIS, Engineering, or similar field.
• 5+ years of experience in SAP CS/PM or SD or similar SAP modules is a must.
• Experience working in S/4 HANA implementation projects.
• Strong functional knowledge of the SAP ERP, and overall SAP functional knowledge (integration with ...)