Deployment Engineer (f/m/d)

About us

Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future proof networks. In your role as Deployment Engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth delivery of our solutions and supporting our clients. You will be working closely with our pre-sales engineering as well as product development teams to align on client needs and product requirements. The role is located in Mexico.

Tasks

What you’ll do:

• Working in the Client Deployment Team, guaranteeing smooth delivery of solutions, including high-/low-level design with final technical deployment and integration of the solutions.
• Planning, preparing, and setting up lab, test, and production environments for client and partnership deployments.
• Installing and configuring cloud-native solutions using Kubernetes.
• Automation, automation, automation – focusing on technical deployment and identifying ways to speed up these processes.
• Maintaining, monitoring, administering, and updating current deployments, ensuring the stability of solutions.
• Helping with incident management, providing 2nd-level support, error analysis, and classification.
• Coordinating customer requests and disseminating client information.
• Unlocking operational efficiency in deployment and support procedures.

Requirements

Our ideal new colleague:

• Experience with Linux machines (setup, admin, operation).
• Experience with complex networking infrastructures including routing, switching, firewalls, load balancing techniques.
• Knowledge of telecommunications systems (4G, 5G, IMS).
• Hands‑on in Kubernetes administration.
• Debugging and tracing skills (Wireshark).
• Fluency in Spanish and English.

Nice to have (optional)

• Understanding of virtualization and cloud computing.
• Knowledge of signaling standards and protocols such as SIP and Diameter.
• Worked with public cloud like AWS and GCP.
• IMS experience nice to have

Benefits

A little more about our culture and why you should join

• Work‑Life‑Balance is a priority: Flexible working that suits you – we live and breathe a hybrid remote culture and don’t mind where and when you work.
• We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills in a traditionally not very diverse industry.
• We offer you the culture of a fast‑growing start‑up with the maturity of an enterprise company.
• We are more interested in your experience and knowledge than formal degrees.
• Entrepreneurial culture and flat hierarchies.
• Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full‑time employees).
• Home office budget (for full‑time employees).