Salesforce Business Systems Administrator Guadalajara, Mexico

Join Clari + Salesloft to build the world’s first Predictive Revenue System. Here, you’ll unite human ingenuity with Revenue AI to redefine how global companies run and grow.

Salesforce Business Systems Administrator

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

The Opportunity

At Clari + Salesloft, our Business Systems/Salesforce Administrator will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Enterprise Business Systems Team — leading strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into our interconnected go‑to‑market (GTM) systems. You will have a passionate, capable team supporting you.

Responsibilities

On a day-to-day basis, you will be responsible for the strategy, development, and architecture of systems aligned to a business function. Specifically, you will:

• Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance.
• Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover the root challenges behind every feature request.
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems.
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle.
• Drive integrations and advanced configurations/support.
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps.
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort.
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability.
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance.

What We’re Looking For

We are seeking a business systems expert who is passionate about building relationships, aligning system outcomes to business goals, and helping others succeed. To thrive in this role, you will:

• Possess an innate curiosity that drives you to pull on threads until you fully understand a functionality or problem.
• Be driven to produce positive change and to continuously develop your skills, staying abreast of software trends.
• Build strong relationships internally and externally, understanding priorities and challenges.

The Skill Set

• 2+ years hands‑on experience as a Salesforce Administrator/Business Analyst.
• Salesforce Certification is a plus.
• Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS).
• Experience in Sales or Business Operations is a plus.
• Experience designing, implementing, and supporting enterprise-level business systems.
• Proven experience with system integrations and middleware technologies.
• Excellent analytical, problem‑solving, and process optimization skills.
• Strong communication, collaboration, and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast‑paced environment.
• Experience with business process mapping and documentation.
• Knowledge of system configuration management principles and best practices.
• Ability to define and promote best practices for system usage and administration.
• Project management skills, including planning, execution, and risk management.

We are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are a proud Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.