Oracle DevOps Fusion Sr. Technical Analyst (Monterrey)

The Senior Technical Analyst will leverage deep expertise in DevOps methodologies to deliver business solutions, drive continuous improvement, and simplify usage across regional and integral business teams.

• Delivers business solutions that enable integral and regional business teams.
• Drives continuous improvement in solution performance, reliability, compliance, and efficiency.
• Proactively drives solution usage and simplification with business engagement partners.
• Consistently grows expertise in business processes and enabling technologies.

Key Responsibilities

• Lead the development and support of Fusion extensions in the assigned value stream with special focus on Project to Close functional flows.
• Collaborate with cross‑functional teams to enhance system performance and reliability.
• Lead the successful delivery of systems, managing the implementation process end‑to‑end.
• Design and develop industry‑leading process improvements within the technology environment ahead of any migration activity using an understanding of all end‑to‑end functional processes.
• Coordinate and ensure data governance methodologies are adhered to within our regulated environment.
• Implement DevOps practices to streamline development, testing, and deployment processes.
• Monitor and optimize system performance, ensuring high availability and minimal downtime as part of post go‑live operational support.
• Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement.
• Provide technical guidance and mentorship to junior team members.
• Manage project timelines and stakeholder expectations effectively.

Job Function

• Main point of contact (SPOC) for all technical configurations and extensions supporting the implemented solution covering Project to Close functional flows.
• Analyze Oracle Fusion enhancements/change requests and support activities pipeline.
• Plan and prioritize work for approved backlogs within the value stream.
• Conduct code reviews and ensure adherence to coding standards and best practices.
• Optimize and effectively manage enhancements and support ticket backlog within the value stream, reviewing with the team.
• Drive continuous improvements to reduce support tickets, automate eliminating manual activities wherever possible.
• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging the right teams.

Required Skills

• Bachelor’s degree in engineering or Information Systems or equivalent.
• 8+ years of overall experience within Oracle Fusion and Oracle EBS ERPs.
• Proven track record in delivery and support of technical configurations and extensions supporting Fusion Project to Close functional scope.
• Knowledge of Oracle Fusion functional configuration and solutions for small and large‑scale initiatives.
• Hands‑on experience with development of BIP, OTBI reports.
• Knowledge of Oracle Fusion ERP data models.
• Knowledge of interface development using Fusion REST & SOAP APIs.
• Basic understanding of enterprise integration tools like MuleSoft, Oracle Integration Cloud.
• Ability to communicate with Fusion functions teams and the business audience.
• Excellent client‑facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Proven ability to effectively prioritize and execute tasks in a reactive high‑pressure environment.

Preferred Skills

• Oracle Cloud certifications.
• Experience with Agile methodologies.

JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.